Travel Universal Banker

United Community; Nashville (TN); On-site; USD 34,102 - 49,382; Full time

Job summary

United Community Bank seeks a full-time Travel Universal Banker who will cover teller and platform responsibilities across branches within a designated market area and travel up to 100%. The role requires building customer relationships, promoting bank services, and delivering loan products while ensuring complete, compliant packages.

Requirements include an NMLS license, minimum 3 years of retail sales experience, 1+ years in a financial institution, and flexibility to travel.

Qualifications

• Minimum 3 years of retail sales experience.
• 1+ years of experience working in a financial institution.
• Ability to work a flexible schedule and to accommodate travel to different branches as needed.
• Knowledge of consumer credit structuring and lending practices.
• Demonstrated analytical, accuracy and problem-solving skills.
• Strong verbal and written interpersonal communication skills.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Maintain knowledge of retail bank products and services and strengthen customer relationships.
• Promote, explain, open and renew financial services such as consumer loans, IRAs, CDs, safe deposit boxes.
• Drive proactive needs-based sales conversations through service-to-sales interactions and appointment setting.
• Assist customers by delivering loan products and ensuring packages are complete to minimize exceptions.
• Perform teller transactions including deposits, withdrawals, and daily balancing of cash drawer.
• Educate customers on managing transactions via technology and self-service tools.
• Apply product knowledge to solve customer problems.
• Assist staff in serving customers and performing other duties as necessary.

Skills

Retail sales experience

Experience in financial institutions

Travel readiness

Interpersonal communication

Education

NMLS license

Job description

Travel Universal Banker

United Community Bank is seeking a full‑time Travel Universal Banker. The role covers teller and platform responsibilities across branches within a designated market area and involves up to 100% travel.

What You’ll Do

• This position requires up to 100% travel within a designated market area.
• Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers’ needs while considering the perspectives and priorities of different customers.
• Promote, explain, open and renew (where applicable) financial institution services such as consumer loans (excluding real‑estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc.
• Drive proactive needs‑based sales conversations through interactions, including service to sales, teller interactions and appointment setting.
• Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions.
• Perform transactions of a paying and receiving teller such as receive checks for deposit to accounts, verify amounts, examine checks for proper endorsement, cash checks and process withdrawals; place holds on accounts for uncollected funds, daily balancing of cash drawer.
• Educate customers on options for managing transactions using technology and all other tools and resources available.
• Apply product and service knowledge to effectively solve customer problems.
• Assist other staff in serving customers, answering telephones and performing other duties as necessary.

Requirements

• NMLS license.
• Minimum 3 years of retail sales experience.
• 1+ years of experience working in a financial institution.
• Ability to work a flexible schedule and to accommodate travel to different branches as needed.
• Knowledge of consumer credit structuring and lending practices.
• Demonstrated analytical, accuracy and problem‑solving skills.
• Strong verbal and written interpersonal communication skills.
• Experience with using and demonstrating digital products and self‑service technologies.

Conditions of Employment

• Must be able to pass a background and credit check.
• This is a full‑time non‑remote position.

FLSA Status

Non‑Exempt

Pay Range

USD $34,102.00 - USD $49,382.00 /Yr.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.