Travel Stop Operations Lead — Drive Sales & Service Excellence

Love's Travel Stops; Memphis (TN); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

401(k) - 100% match up to 5%

Medical/Dental/Vision insurance after

Job summary

Love's Travel Stops in Tennessee is seeking an Operations Manager to oversee daily operations, drive efficiency, and maximize customer satisfaction. You will lead a team, manage processes, and implement strategies to grow sales and meet company goals.

This role emphasizes strong communication, multi-site coordination, and hands-on leadership with a focus on safety, quality, and operational excellence.

Qualifications

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre-employment drug screen and background check.

Responsibilities

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Customer service

Communication

Team leadership

Multitasking

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Love's Travel Stops in Tennessee is seeking an Operations Manager to oversee daily operations, drive efficiency, and maximize customer satisfaction. You will lead a team, manage processes, and implement strategies to grow sales and meet company goals.

This role emphasizes strong communication, multi-site coordination, and hands-on leadership with a focus on safety, quality, and operational excellence.