Travel Sales Specialist - Latin America

Audley Travel; Boston (MA); Hybrid; USD 52,000 - 70,000; Full time

Benefits offered by this job

Insurance premium coverage

PTO 20 days

Volunteer day

Friends & Family discounts

Exclusive travel opportunities

Hybrid work options

Job summary

Audley Travel in Boston, MA is seeking a Latin America Travel Sales Specialist to blend travel expertise with exceptional client service and bespoke itinerary planning.

You will plan personalized trips, participate in training journeys, and aim to meet monthly sales targets while guiding clients from first contact to final booking, in a hybrid work setup with a competitive salary plus commissions.

Qualifications

• Experience in customer service and sales.
• Detail-oriented with extensive administrative work.
• Excellent verbal and written communication.
• Able to educate clients on destinations and itineraries.

Responsibilities

• Create bespoke, personalized travel itineraries for clients.
• Participate in 2–4 week familiarization/training trips to destinations of specialization.
• Hit monthly sales targets while building lasting client relationships.
• Interact with clients from first contact to final booking and post-travel support.

Skills

Customer service

Sales experience

Attention to detail

Communication skills

Job description

Join Audley Travel and become our next Latin America Travel Sales Specialist. If you're passionate about travel, customer service, and have travelled to Peru and/or Ecuador, we would love to hear from you!

Travel Shaped Around You: The Audley Way

We believe the best trips are those that reflect our client's unique way of seeing the world. For over 30 years, we've been crafting personalised journeys, allowing our clients to create a lifetime of unforgettable memories.

Role Highlights

• Create Dream Vacations: Plan personalized, bespoke trips for our clients using your travel expertise.
• Incredible Training and Educational Trips: Enjoy a 2-4 week familiarization trip to the amazing destination you will be specializing in. Right now, our new hires are in Thailand, Vietnam, Kenya, Spain, Italy, and New Zealand!
• Sales Targets: Hit monthly goals while building lasting client relationships.
• Client Interaction: Engage and guide clients from first contact to return.

It Would be Great If

• You are passionate about encouraging others to see the world
• You have prior experience in customer service & sales
• You have a keen eye for detail (this job entails extensive administrative work)
• You are able to communicate effectively both verbally and written communication
• You are excited to educate clients on their destinations, and answer any questions about their itineraries

What’s In It For You

• This role is located in our Boston, MA office in the North End
• Salary of $52,300 + commission ($500-1300/month post-training)
• 90-100% coverage of insurance premiums
• Generous PTO policy (20 days to start, with anniversary-tied increases)
• 1 day off for volunteering to support a charity, local support group or community work of your choice
• Flexible hybrid work options – we ask our employees to join us for a minimum of 3 days a week in the office
• Exclusive travel opportunities and Friends & Family discounts

The Interview Process

Our interview process involves 3 main stages:

• One of our recruiters will review your application personally, and if successful we will invite you to complete a video submission using a platform called HireVue. This provides an opportunity for you to answer some questions to help us explore your application further.
• A follow-up call with a recruiter to discuss next steps and share further details on the role.
• The last and final stage is an interview with two of our Regional Sales Managers from the hiring team.
• Outcome and final feedback. We also encourage you to provide us feedback, if you wish, to help us improve our recruitment process.

We believe it’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment and encourage you to let us know if there's anything we can do to make your application process easier for you for any reason to help you shine!