Travel Retail Sales & Service Specialist

Ariva Group; Calexico (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

HKG Duty Free in California (Calexico) is seeking a Store Associate to deliver exceptional customer service, assist travelers, and maintain an attractive sales floor. You will handle transactions, answer inquiries, and contribute to a high-performing team in a busy retail environment.

Responsibilities include greeting customers, stocking shelves, processing payments, and maintaining accurate paperwork while adhering to company policies and dress standards.

Qualifications

• High School Diploma or GED required.
• Bilingual in English and Spanish preferred.
• Cashier experience or familiarity with duty-free retail is a plus.

Responsibilities

• Greet all walk-in customers promptly and warmly.
• Balance the cash drawer daily and complete transaction paperwork.
• Process all sales transactions and credit card payments per procedures.
• Maintain shelves merchandised and stocked as directed.
• Assist in training team members on computer programs and procedures.
• Handle phone and email inquiries and support store operations.
• Follow safe work practices to prevent injury and protect products.
• Unload stock trucks as scheduled.

Skills

Customer service

Communication

Organization

Multitasking

Flexibility

Education

High School Diploma or GED

Job description

HKG Duty Free in California (Calexico) is seeking a Store Associate to deliver exceptional customer service, assist travelers, and maintain an attractive sales floor. You will handle transactions, answer inquiries, and contribute to a high-performing team in a busy retail environment.

Responsibilities include greeting customers, stocking shelves, processing payments, and maintaining accurate paperwork while adhering to company policies and dress standards.