Travel Representative

Inspired; Bend (OR); Remote; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Opportunities for growth

Supportive team environment

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. You'll assist with inquiries, provide booking updates, and ensure exceptional service. Ideal candidates possess strong communication and customer service skills, attention to detail, and a passion for travel. Enjoy the flexibility of remote work, opportunities for growth, and exclusive travel perks while working in a supportive team environment.

Qualifications

• Strong customer service experience preferably in travel or hospitality.
• Excellent communication skills both verbally and in writing.
• Organized, dependable, and proactive individual.

Responsibilities

• Respond to inquiries promptly and professionally via various platforms.
• Assist with travel bookings including changes and cancellations.
• Provide accurate information about destinations and policies.
• Follow up to confirm trip details and client satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Technology proficiency

Passion for travel

Job description

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.
• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!