Travel Representative

Inspired; Fort Worth (TX); Remote; USD 34,000 - 48,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Supportive team environment

Ongoing training and growth

Job summary

A dynamic travel agency is seeking a Travel Customer Representative to enhance client experiences from booking to return. This role involves resolving inquiries, processing bookings, and ensuring exceptional service quality. The ideal candidate should have strong communication skills and customer service experience, preferably in travel or hospitality. This position offers 100% remote work with flexible scheduling and travel perks, making it a great opportunity for those passionate about travel.

Qualifications

• Excellent written and verbal communication skills are essential.
• Experience in customer service, especially in travel or hospitality.
• Must be detail-oriented and organized.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond to client inquiries via various communication channels.
• Assist clients with their travel bookings, changes, and cancellations.
• Provide accurate information and follow up with clients.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organizational skills

Attention to detail

Technology proficiency

Passion for travel

Tools

Booking platforms

Job description

About the job Travel customer representative

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.
• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!