Travel‑Ready EDM Field Diagnostics Expert

Torrey Holistics; Minneapolis (MN); On-site; USD 65,000 - 95,000; Full time

Job summary

Torrey Holistics is seeking a Field Service Technician to diagnose and repair Mitsubishi Sinker EDM systems at customer sites across the United States, with travel Monday–Friday and occasional international trips. You will disassemble, align, and verify mechanical and electrical assemblies, and guide customers remotely when needed.

Responsibilities include translating schematics into fixes, documenting outcomes, and maintaining strong customer communication.

Qualifications

• Two-year electronic or technical degree or equivalent practical experience.
• Hands-on use of electrical test/inspection equipment (voltmeter, oscilloscope, etc.).
• Proven background in mechanical troubleshooting and repair.
• Ability to read mechanical drawings and electrical schematics.

Responsibilities

• Diagnose complex faults and execute on-site repairs on Mitsubishi Sinker EDM systems.
• Disassemble, rebuild, align, and verify mechanical and electrical assemblies.
• Guide customers by phone to isolate faults and restore uptime when a site visit isn’t required.
• Translate schematics and block diagrams into clear, actionable fixes.
• Document issues, resolutions, parts usage, and follow-ups in detail.
• Partner with customers through clear, professional communication.

Skills

Reading mechanical drawings

Electrical schematic reading

CNC programming familiarity

Windows OS fluency

Clear written and verbal communication

Willingness to travel

Education

Two-year Electronic or Technical degree

Tools

Voltmeter

Oscilloscope

Dial indicators

Micrometers

Calipers

G-code / M-code

Job description

Torrey Holistics is seeking a Field Service Technician to diagnose and repair Mitsubishi Sinker EDM systems at customer sites across the United States, with travel Monday–Friday and occasional international trips. You will disassemble, align, and verify mechanical and electrical assemblies, and guide customers remotely when needed.

Responsibilities include translating schematics into fixes, documenting outcomes, and maintaining strong customer communication.