Travel-Ready Branch Support & Loans Specialist

World Finance; Gladstone (MO); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, dental, vision, and life ins.

401(k) with company match

Paid holidays & vacation

Paid volunteer hours

Job summary

World Finance in Gladstone, Missouri is seeking an Onsite Financial Services Representative to provide critical branch support across multiple locations. The role involves assisting with loans, deposits, and customer service, with travel between branches and a focus on upholding company standards.

The position offers hourly pay of 18–20 USD, comprehensive benefits for full-time employees, and growth opportunities within a values-driven, customer-focused team.

Qualifications

• Demonstrated customer service能力 and adaptability.
• Basic computer proficiency and ease with new systems.
• Valid driver’s license and access to a dependable vehicle.
• Team-oriented and willing to pitch in to meet branch goals.
• Strong communication and problem-solving skills.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments and balance cash drawer daily.
• Prepare and execute loan closings on current and renewal loans.
• Complete daily branch bank deposits and transport funds as needed.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.
• Travel between branches; mileage reimbursement provided per policy.

Skills

Customer service

Teamwork

Adaptability

Basic computer skills

Customer-facing communication

Attention to detail

Time management

Job description

World Finance in Gladstone, Missouri is seeking an Onsite Financial Services Representative to provide critical branch support across multiple locations. The role involves assisting with loans, deposits, and customer service, with travel between branches and a focus on upholding company standards.

The position offers hourly pay of 18–20 USD, comprehensive benefits for full-time employees, and growth opportunities within a values-driven, customer-focused team.