Travel Product Manager

Insight Global (United States); Seattle (WA); On-site; USD 100,000 - 150,000; Full time

Job summary

Insight Global is seeking a Product Manager, Voyage to own the development and execution of exceptional voyage experiences from embarkation through disembarkation, balancing product strategy with hands-on operational management.

You will collaborate across Marine and Port Operations, Sales and Marketing, shipboard teams, local vendors, and other partners to build itineraries, manage budgets and P&Ls, and continuously improve guest satisfaction.

Qualifications

• Bachelor’s degree in Hospitality, Tourism, or related field, or equivalent experience.
• 3+ years in ship voyage development or travel planning.
• Geographic knowledge relevant to expedition voyages.
• Understanding of maritime permitting, compliance laws, and regulations.
• Experience budgeting, cost management, and financial tracking.
• Strong communication, negotiation, and stakeholder management.
• Ability to collaborate across Sales, Marketing, Marine Operations, Port Operations, and field teams.
• Ability to train field staff, guides, and vendors.
• Proficiency with MS Word, Excel, and PowerPoint.
• Experience with mapping/charting programs for navigation and schedules.

Responsibilities

• Own voyage experiences from concept to execution.
• Develop voyage programming and guest experiences.
• Collaborate with Marine, Port Operations, Sales, Marketing, shipboard teams, local vendors, and partners.
• Create and maintain sailing schedules and technicals.
• Manage voyage budgets, P&Ls, and optimize profitability.
• Provide product training for new itineraries.
• Partner with National Geographic Expeditions on voyage programming.

Skills

Voyage development

Cross-functional leadership

Budgeting & P&L

Vendor negotiation

Maritime regulatory knowledge

Stakeholder management

Travel industry knowledge

Training field staff

Project management tools

Education

Bachelor’s degree in Hospitality, Tourism or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Project management software

Mapping/charting programs

Database management

Job description

Job Description

Day-to-Day: Own the voyage experience from initial concept and deployment planning through executionDevelop voyage programming and compelling guest experiences focused on responsible explorationPartner with senior leadership on annual ship deployments and itinerary changesCreate and maintain sailing schedules/"technicals" alongside Marine and Port OperationsIdentify future vessel deployment requirements and secure necessary servicesPartner with Sales and Marketing on voyage positioning, selling propositions, launches, and contentMonitor applicable permitting and maritime compliance requirementsBuild relationships with local communities, vendors, industry partners, and destination stakeholdersCreate and deliver product training for new itinerary launchesPartner with National Geographic Expeditions on voyage programmingDevelop paid shore excursions to enhance the guest experience and generate incremental revenueBuild and distribute operational working itineraries to shipboard and field teamsSupport shipboard leadership throughout operating seasons and assist with voyage deviationsOwn voyage P&L, manage land-cost budgets, and optimize profitabilityNegotiate vendor costs and prepare annual voyage budgetsProcess and reconcile voyage-related invoicesReview final voyage documentation for accuracyMaintain operational information for contingencies and emergency situationsReview guest feedback and operational reports and implement corrective action plansConduct site inspections and work directly with ship personnel, guides, vendors, and field staffMaintain destination and competitive-market expertise for assigned regionsRepresent the organization with relevant regional industry associations as neededIncorporate environmental, conservation, education, and community-impact initiatives into voyage programming

Job Description

Insight Global is seeking a Product Manager, Voyage for a top expedition travel and small-ship cruise client. This candidate will own the development and execution of exceptional voyage experiences from embarkation through disembarkation, combining product strategy with hands‑on operational management. The VPM will collaborate across Marine and Port Operations, Sales, Marketing, shipboard teams, local vendors, and other partners to build compelling itineraries, manage deployment requirements, maintain voyage budgets and P&Ls, and continuously improve the guest experience. This is an excellent opportunity for an experienced travel or voyage professional who enjoys balancing creative itinerary development, complex logistics, stakeholder management, and commercial performance.

Skills and Requirements

Must-Haves

• Bachelor’s degree in Hospitality, Tourism, related field, or equivalent industry experience
• 3+ years of experience in ship voyage development, travel planning, or a similar role
• Professional knowledge of geographic regions relevant to expedition voyages
• Basic understanding of maritime permitting, compliance laws, and regulations
• Experience with budgeting, cost management, and financial tracking
• Strong communication, negotiation, and stakeholder management skills
• Ability to collaborate effectively across Sales, Marketing, Marine Operations, Port Operations, and field teams
• Ability to train and communicate effectively with field staff, local guides, and vendors
• Proficiency with Microsoft Word, Excel, and PowerPoint
• Familiarity with project management tools
• Experience with mapping/charting programs used for navigation and technical sailing schedules

Plusses

• Master’s degree in Hospitality, Tourism Management, or related field
• 5+ years of ship voyage development experience
• Small-ship cruise or expedition travel industry experience
• Strong knowledge of competitive market positioning
• Experience with MXP and database management
• Experience creating technical sailing schedules
• Experience working with regulatory/industry organizations such as IAATO or AECO
• Experience developing paid shore excursions and ancillary revenue opportunities

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].