Travel Plaza Operations Lead

Onvo; Lake Ariel (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

401(k) with company match

Career growth opportunities

Supportive team culture

Job summary

Onvo is seeking a motivated Assistant Manager to help lead daily travel plaza operations, support team development, and ensure an outstanding guest experience. You will work with the General Manager to oversee store, fuel, food service, and facilities while driving sales and profitability.

You will recruit, train, schedule, and coach staff, maintain safety and hygiene standards, manage inventory and cash controls, and ensure smooth opening/closing procedures.

Qualifications

• 1-3 years of management, supervisory, or leadership experience in retail, convenience store, restaurant, fuel, or hospitality operations.
• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• Ability to prioritize tasks and make sound decisions in a fast-paced environment.
• Experience with inventory management, cash handling, and operational procedures.
• Strong organizational and problem-solving skills.
• Basic computer proficiency and experience with POS systems.
• Ability to work flexible hours, including mornings, evenings, weekends, and holidays.

Responsibilities

• Support the General Manager in overseeing daily travel plaza operations.
• Lead, coach, and motivate team members to provide fast, friendly, and accurate service.
• Assist with recruiting, training, onboarding, and developing team members.
• Help create employee schedules that support business needs and labor goals.
• Ensure the store, fuel forecourt, food service areas, and restrooms remain clean, safe, and well-maintained.
• Monitor inventory levels and assist with ordering, receiving, stocking, and product rotation.
• Ensure compliance with all company policies, safety standards, food safety regulations, and brand requirements.
• Handle guest concerns and resolve issues promptly and professionally.
• Assist with cash management, daily deposits, audits, and other financial controls.
• Monitor sales performance and support initiatives that drive revenue and profitability.
• Conduct opening and closing procedures, including shift handoffs and operational reporting.
• Step in as Manager on Duty when the General Manager is unavailable.

Skills

Leadership

Team management

Customer service

Communication

Inventory management

Cash handling

POS systems

Scheduling

Problem-solving

Food safety knowledge

Tools

POS systems

Job description

Onvo is seeking a motivated Assistant Manager to help lead daily travel plaza operations, support team development, and ensure an outstanding guest experience. You will work with the General Manager to oversee store, fuel, food service, and facilities while driving sales and profitability.

You will recruit, train, schedule, and coach staff, maintain safety and hygiene standards, manage inventory and cash controls, and ensure smooth opening/closing procedures.