Travel Plaza Guest Experience Associate

Applegreen Travel Plazas; Voorhees Township (NJ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off

401(k) with company match

Earned wage access – pay on demand

Education assistance

Meal discount

Pet insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Team Member to deliver exceptional customer service, clean and stock, and handle payments while preparing and serving quality food at travel plazas across the Northeast and Midwest.

You will operate POS systems, maintain food safety, and follow brand standards. Flexible schedules and team-based environment are emphasized to meet traveler needs.

Qualifications

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Responsibilities

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Skills

People interaction

Cash handling

Job description

Applegreen USA Welcome Centers Central Services is seeking a Team Member to deliver exceptional customer service, clean and stock, and handle payments while preparing and serving quality food at travel plazas across the Northeast and Midwest.

You will operate POS systems, maintain food safety, and follow brand standards. Flexible schedules and team-based environment are emphasized to meet traveler needs.