Travel Planning & Reservations Specialist

Jendzejec journeys Travel

14 days+

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Jendzejec journeys Travel is seeking a detail-oriented Travel Reservation Coordinator to assist clients with planning and booking travel.

The ideal candidate will be organized, communicative, and capable of handling multiple reservations and guest requests in a fast-paced setting.

You will coordinate flights, hotels, transportation, and other services while maintaining accurate records and delivering excellent customer service.

Previous experience in travel, reservations, hospitality, customer service, or a related field is preferred.
Strong communication and organizational skills.
Excellent attention to detail and ability to manage multiple tasks.
Comfortable using computers, reservation systems, email, and online travel platforms.
Ability to work independently and as part of a team.
Professional and customer-focused attitude.
Knowledge of travel destinations, booking procedures, or reservation systems is a plus.

Coordinate and manage travel reservations, including flights, hotels, transportation, and other travel services.
Assist customers with travel planning, booking changes, cancellations, and general inquiries.
Research travel options and provide customers with suitable recommendations based on their needs and preferences.
Maintain accurate reservation and customer records.
Communicate with airlines, hotels, transportation providers, and other travel partners as needed.
Monitor booking details, schedules, confirmations, and changes to ensure a smooth travel experience.
Resolve reservation issues promptly and professionally.
Provide excellent customer service throughout the booking process.
Follow company procedures and maintain confidentiality of customer information.