Travel Operations Manager — Coach & Optimize

Seneca Holdings; Chantilly (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K plan

Flexible work-life balance

Job summary

Seneca Holdings is looking for an Operations Manager to support CI Azumano Travel in Chantilly, Virginia. The Operations Manager leads team leaders and travel consultants to ensure efficient delivery of travel services while meeting company standards. Responsibilities include performance monitoring, coaching, and implementing operational improvements. Candidates should possess at least a high school diploma or GED, with a preference for a Bachelor's Degree and 3-5 years of related experience. Competitive benefits and a collaborative work environment are offered.

Qualifications

• 3-5 years of related experience or training.
• Proactive approach to systems and processes.
• Ability to identify and correct issues.

Responsibilities

• Monitor individual and team performance goals.
• Serve as a SME for technology development.
• Lead team in error reduction efforts.

Skills

Process improvement

Critical thinking

Leadership

Client policies and processes

Education

High school diploma or GED

Bachelor's Degree preferred

Job description

Seneca Holdings is looking for an Operations Manager to support CI Azumano Travel in Chantilly, Virginia. The Operations Manager leads team leaders and travel consultants to ensure efficient delivery of travel services while meeting company standards. Responsibilities include performance monitoring, coaching, and implementing operational improvements. Candidates should possess at least a high school diploma or GED, with a preference for a Bachelor's Degree and 3-5 years of related experience. Competitive benefits and a collaborative work environment are offered.