Travel‑Heavy Field Installation Technician – IoT Safety

Raptor Technologies; Houston (TX); Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Flexible paid time off

Paid parental leave

Affordable health coverage

401(k) employer contribution

Company paid life insurance

Job summary

A leading school safety software provider is seeking an Installation Technician to travel extensively and install safety technology across customer sites. This role requires excellent problem solving, customer communication, and technical skills. Candidates should be comfortable with mobility and have prior experience in customer service or technical installation roles. The position offers a comprehensive benefits package and strong opportunities for mentorship and career advancement.

Qualifications

• Ability and willingness to travel 100%, including occasional short-notice trips.
• Comfortable using technology such as iPads, mobile apps, and digital documentation tools.
• Experience with hardware installation, field service work, low-voltage wiring, or similar hands-on technical roles.
• Ability to lift up to 30 lbs and climb ladders.
• 1+ years of software, hardware, and networking troubleshooting experience.
• Experience working in highly regulated environments.

Responsibilities

• Travel 100% to customer locations across assigned regions.
• Install indoor and outdoor Bluetooth beacons and related hardware.
• Use a mobile device for planning installation layouts and documentation.
• Troubleshoot hardware issues and verify functionality post-installation.
• Communicate effectively with customers and internal teams.

Skills

Strong attention to detail

Time management

Problem-solving skills

Professional communication

Customer service abilities

Ability to work independently

Job description

A leading school safety software provider is seeking an Installation Technician to travel extensively and install safety technology across customer sites. This role requires excellent problem solving, customer communication, and technical skills. Candidates should be comfortable with mobility and have prior experience in customer service or technical installation roles. The position offers a comprehensive benefits package and strong opportunities for mentorship and career advancement.