Travel customer representative

Prestigetravelagencybymich; Louisville (KY); Remote; USD 30,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Travel perks and exclusive discounts

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients through their travel journey, from booking to return. The ideal candidate should have excellent communication skills and strong customer service experience, preferably in the travel industry. This role offers a salary range of $30,000–$70,000 per year with 100% remote work and flexible scheduling. Join a supportive team providing travel perks and opportunities for growth.

Qualifications

• Excellent customer service experience, ideally in travel or hospitality.
• Proven communication skills both verbal and written.
• Dependable and organized with a passion for customer satisfaction.

Responsibilities

• Respond to client inquiries promptly and professionaly.
• Assist with travel bookings, cancellations, and special requests.
• Provide accurate information on travel and agency policies.
• Follow up with clients for confirmation of trip details.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and detail-oriented

Quick to learn booking platforms

Passion for travel

Job description

About the job Travel customer representative

Travel Customer Representative

As a Travel Customer Representative, you will play a key role in supporting clients throughout their travel journey—from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Compensation

• Salary range: $30,000–$70,000 per year, depending on experience and performance.
• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich USA!