Travel customer representative

Prestigetravelagencybymich; Oakland (CA); Remote; USD 30,000 - 70,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Ongoing training

Flexible scheduling

Job summary

A leading travel agency in California seeks a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries and assisting with bookings and changes. The ideal candidate excels in communication and has strong customer service experience. This role offers a salary range of $30,000–$70,000 per year, 100% remote work, and opportunities for growth within the agency.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organizational skills

Proficiency with technology

Passion for travel

Job description

About the job Travel customer representative

Travel Customer Representative

As a Travel Customer Representative, you will play a key role in supporting clients throughout their travel journey—from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Compensation

• Salary range: $30,000–$70,000 per year, depending on experience and performance.
• 100% remote work with flexible scheduling.
• Opportunities for growth within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich USA!