Travel Counselor - AZ based

Grand Canyon Education, Inc.; Phoenix (AZ); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision, life and disa

401K savings plan

Tuition discount program

Paid holidays and time off

Job summary

Grand Canyon Education, Inc. seeks a full-time Travel Counselor/Travel Agent to coordinate staff travel, secure economical itineraries, and ensure adherence to Travel Policy.

You will collaborate with the Travel Manager to maintain itineraries and process group travel requests. The ideal candidate has 3+ years of airline travel booking experience, proficiency with full-service reservations, and GDS experience (Apollo preferred).

Qualifications

• Bachelor’s degree preferred.
• Minimum of three years of experience booking airline travel in agency or corporate environment.
• Experience in booking full-service reservations, hotel, air and car.
• Minimum of two years of experience using GDS software (Apollo preferred).

Responsibilities

• Arrange and book staff travel to ensure cost-efficient itineraries.
• Process Athletics/Group travel requests and maintain travel records.
• Negotiate with providers to optimize routes and costs.
• Maintain travel files and audit-ready documentation.
• Enter staff-provided information into the travel database.
• Coordinate with the travel agency to provide itineraries.
• Coordinate with Finance to invoice personal travel costs.
• Arrange meeting spaces and other travel-related needs for staff.
• Ensure compliance with Travel Policy and Procedures.
• Update the travel section of the company website.

Skills

Customer service

Travel coordination

Education

Bachelor's degree

Tools

GDS Apollo

Job description

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Do you have a passion for efficiently arranging travel plans and providing exceptional customer service? Grand Canyon Education’s travel department is seeking a full time Travel Counselor/Travel Agent. This position will report to the Travel Manager and will work Monday through Friday, 8:00 a.m. to 5:00 p.m (Arizona time). In this role, we will look to you for coordinating all aspects of maintaining the corporate travel program for the university.

This is a hybrid role, must reside in the Phoenix, Arizona area.

What You Will Do

• Arrange and book travel on behalf of staff as required. Work to ensure travel is arranged efficiently and effectively.
• Assist in processing Athletics/Group travel requests, maintain group system, and communicate final travel itineraries to requestor.
• Ensure implementation of cost saving measures through negotiation with travel service provider, arrangement of the most economic route and appropriate itinerary.
• Create, maintain, and update hard copy trip files for all travel, including review and preparation for annual audit.
• Enter information provided by staff into the database and maintain travel database.
• Coordinate with designated travel agency to provide trip itineraries to travelers.
• Coordinate with finance department to invoice travelers for personal travel costs, including sending invoices to travelers and following up with finance staff.
• Arrange hotel meeting space and any other arrangements needed for GCU field staff
• Monitor and ensure compliance with Travel Policy and Procedures.
• Provide content update for the travel section of the web site.
• Complete other duties as assigned.

What You Will Need

• Working with Athletic departments highly desirable.
• Bachelor’s degree from a regionally accredited college or university preferred.
• Minimum of three years of experience in booking airline travel either in agency or corporate environment.
• Experience in booking full-service reservations, hotel, air and car.
• Minimum of two years of experience in utilizing GDS software (Apollo preferred).

Why Work At GCE

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
• Generous time off plan and 11 paid holidays.
• Paid time off to volunteer in the community or at GCE sponsored events.
• We also offer full-time employees, their spouses and dependent children an Education Tuition Discount Program.

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