Travel Counselor - Admin Assoc I (Temporary - Warren)

OSHR Temporary Solutions; Oine (NC); On-site; USD 21,000 - 29,000; Part time

Job summary

OSHR Temporary Solutions in North Carolina is seeking a Travel Counselor/Administrative Associate I (S) for a temporary, part-time role. You will greet visitors, share information about NC attractions, and assist with hotel reservations while maintaining brochures and presenting to groups.

The position requires strong public relations and customer service skills, knowledge of MS Office and maps, plus the ability to learn tourism information and communicate clearly.

Qualifications

• General knowledge of the principles and practices of public relations, sales and customer service.
• Knowledge of promotional and publicity media suitable for use in the development of the tourism industry.
• Ability to learn and communicate general tourism information, including basic information regarding attractions, events, accommodations, recreational, historical and geographic features of the state.
• Ability to use computers, Microsoft Office products and online search engines.
• Ability to read maps.

Responsibilities

• Greeting visitors, answering questions about the State of North Carolina and its tourist facilities.
• Distribute information on attractions, events, accommodations; and providing highway route information.
• Travel counselors make hotel and motel reservations.
• Maintain brochure display racks and back stock and order new and replacement brochures.
• Participate in familiarization tours and sharing experiences with other employees.
• Use available resources to satisfy visitor inquiries which includes giving occasional presentations to schools or civic groups.
• Work Part-time hours, up to 32 hours per MONTH (8 hours per week) with Monday-Friday, rotating shifts, etc.). Sunday-Saturday varying - Weekend/holiday work required. Limited overnight travel.

Skills

Public relations

Sales & customer service

Promotional media knowledge

Communication

Maps reading

Education

High school diploma or GED

Tools

Microsoft Office

Online search engines

Job description

Agency Office of State Human Resources Division Temporary Solutions Job Classification Title Administrative Associate I (S) Position Number Grade NC01

About Us To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Description of Work

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org. Visitwww.nctemporarysolutions.comfor employment information. Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time. Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state.

Details of the Position

This temporary Travel Counselor/ Admin Associate could be a fun part-time role for the right candidate. Travel Counselors are public relations positions that serve the traveling public. The selected candidate for this role will:

• Greeting visitors, answering questions about the State of North Carolina and its tourist facilities
• Distribute information on attractions, events, accommodations; and providing highway route information.
• Travel counselors make hotel and motel reservations
• Maintain brochure display racks and back stock and order new and replacement brochures
• Participate in familiarization tours and sharing experiences with other employees
• Use available resources to satisfy visitor inquiries which includes giving occasional presentations to schools or civic groups
• Work Part-time hours, up to 32 hours per MONTH (8 hours per week) with Monday-Friday, rotating shifts, etc.). Sunday-Saturday varying - Weekend/holiday work required. Limited overnight travel

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification.

Knowledge Skills, and Abilities/Management Preferences

The Knowledge, Skills, and Abilities listed within this vacancy announcement will be used only as management preferences and will be used to screen for the most qualified pool of applicants.

• General knowledge of the principles and practices of public relations, sales and customer service
• General knowledge of promotional and publicity media suitable for use in the development of the tourism industry
• Ability to learn and communicate general tourism information, including basic information regarding attractions, events, accommodations, recreational, historical and geographic features of the state
• Ability to assess and use tools available to provide customer service and complete assignments, including computers, Microsoft Office products and online search engines
• Ability to read maps
• Pleasant demeanor with the ability to communicate tactfully and be cordial with all types of people
• Ability to compile information and communicate it accurately
• Ability to make group presentations

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website.

Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Valuing Education and Experience

The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post‑secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide.

All job postings close at 11:59pm the night before the End Date on the posting.