Travel Coordinator

TAG - The Aspen Group; Village of East Syracuse (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Job summary

TAG - The Aspen Group is seeking a Travel Coordinator to arrange air travel, hotels, and ground transport for team members and candidates across our offices. The role emphasizes policy compliance, cost awareness, and strong organizational skills.

The ideal candidate will be highly organized, able to handle urgent needs, and comfortable with occasional after-hours support. Proficiency in Microsoft Office and clear communication are essential for itinerary management and partner coordination.

Qualifications

• Experience in travel arrangement is preferred but not required.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Flexible schedule including occasional after-hours support.
• Strong written and verbal communication.
• Excellent time management and organizational skills.
• Demonstrated ability to maintain positive interactions with internal teams and external partners.
• Ability to prioritize conflicting deadlines with proper escalation of issues.
• Proactive approach to problem-solving.

Responsibilities

• Arrange air transportation, hotel accommodations, and ground transportation for team members and employee candidates.
• Answer calls from travelers seeking assistance with booking questions and resolving issues such as itinerary changes, delays, and cancellations.
• Monitor the travel request queue to ensure timely processing of travel arrangements.
• Ensure compliance with company travel policy and use of preferred rates.
• Verify the accuracy of all travel arrangements.
• Ensure the utilization of unused tickets.
• Collaborate with fellow Travel & Expense team members to support business operations.
• Perform additional administrative duties as assigned.

Skills

Microsoft Office Suite

Communication

Time management

Interpersonal skills

Prioritization

Problem-solving

Autonomy

Tools

Travel booking systems

Booking tools

Job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, Chapter Aesthetic Studio, WellNow, and Lovet Pet Vet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth, we are very pleased to offer a new opportunity to join our dedicated team at TAG as a Travel Coordinator.

Position Overview:
We are seeking a detail-oriented and proactive Travel Coordinator to join our team. The ideal candidate will be responsible for arranging air transportation, hotel accommodations, and ground transportation for team members and employee candidates. This role requires excellent organizational skills, a strong sense of urgency, and the ability to ensure compliance with our company’s travel policy.

Key Responsibilities:

• Arrange air transportation, hotel accommodations, and ground transportation for team members and employee candidates.
• Answer calls from travelers seeking assistance with booking questions and resolving issues such as itinerary changes, delays, and cancellations.
• Monitor the travel request queue to ensure timely processing of travel arrangements.
• Ensure compliance with company travel policy and use of preferred rates.
• Verify the accuracy of all travel arrangements.
• Ensure the utilization of unused tickets.
• Collaborate with fellow Travel & Expense team members to support business operations.
• Perform additional administrative duties as assigned.

Qualifications:

• Experience: Travel arrangement experience is preferred, but not required.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Schedule: Flexibility in work schedule is required including occasional after-hours support.
• Communication: Strong written and verbal communication skills.
• Time Management: Excellent time management and organizational skills.
• Interpersonal Skills: Demonstrated ability to maintain consistently positive interactions with internal teams and external partners.
• Prioritization: Ability to prioritize conflicting deadlines with proper escalation of issues as they arise.
• Problem-Solving: Proactive approach to problem-solving.
• Attitude: Flexible, helpful, can-do attitude with energy and enthusiasm.
• Personal Attributes: High level of self-awareness, integrity, emotional maturity, and diplomacy.
• Autonomy: Self-starter who can work with some autonomy and exercise independent decision-making skills; ability to identify and suggest improvements.

Preferred Skills:

• Experience in a similar travel coordination or administrative role.
• Familiarity with travel booking systems and tools.
• Understanding of travel industry trends and best practices.

Salary: 22-24/hr , with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

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