Travel Coordinator

Lamers Bus Lines; Eau Claire, Menomonie (WI, WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Lamers Tour & Travel seeks a dynamic Group Travel Specialist to plan and coordinate group tours, creating memorable itineraries for clients. The role emphasizes strong organization, vendor relations, and knowledge of Wisconsin and neighboring destinations.

The position is based in Wisconsin with in-person collaboration, requiring experience in travel planning, booking systems, and Microsoft Office. A passion for travel and customer service is essential.

Qualifications

• Previous experience in travel planning, tour operations, or a related field.
• Knowledge of domestic travel destinations in Wisconsin and nearby states, with attractions and logistics.
• Excellent communication and interpersonal skills, with ability to build relationships and negotiate with vendors and clients.
• Exceptional organizational skills and attention to detail, with ability to manage multiple projects and deadlines.
• Proficiency in travel booking systems and software, as well as Microsoft Office Suite.
• Passion for travel and desire to create memorable experiences.

Responsibilities

• Plan and develop tours, presenting plans to the Tour Manager for approval.
• Finalize destinations, tour length, attractions, meals, guides, and receptive operators.
• Secure hotel accommodations and contracts with attractions, meals, and services.
• Obtain pricing for the motor coach from Lamers Bus Lines.
• Prepare client documents and tour director materials.
• Compile a complete tour report with all expenses and receipts.

Skills

Travel planning

Tour operations

Communication skills

Organizational skills

Booking systems

Microsoft Office

Tools

Travel booking systems

Microsoft Office Suite

Job description

Lamers Tour & Travel is seeking a dynamic and experienced Group Travel Specialist to join our team. As a Group Travel Specialist, you will be responsible for creating unforgettable travel experiences for our clients, coordinating group tours. If you have a passion for travel, exceptional organizational skills, and a knack for creating seamless itineraries, we want to hear from you!

Qualifications

• Previous experience in travel planning, tour operations, or a related field.
• Knowledge of domestic travel destinations in Wisconsin and neighboring states, including popular attractions, cultural experiences, and logistical considerations.
• Excellent communication and interpersonal skills, with the ability to build relationships and negotiate effectively with vendors and clients.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously and meet deadlines.
• Proficiency in travel booking systems and software, as well as Microsoft Office Suite.
• Passion for travel and a desire to create memorable experiences for our clients.

Responsibilities

PLANNING & DEVELOPMENT

Group Travel Specialists are responsible for the planning and development of tours. After a rough plan for the tour is laid out in writing, the plan must be presented to the Manager for approval. If approved, the next step in the process is development.

• Final or primary destination of the tour
• Suggested length of the tour
• Attractions to be included in the tour
• Meals to be included in the tour
• Guide services to be used during the tour
• Receptive operators to be used, if any
• Any other special services applicable to the tour

ORGANIZATION & SECURING VENDORS

After the detailed plan for a catalog tour has been developed and approved by the Tour Manager, it is time to complete the final organization of the tour and secure vendors for various included aspects of the tour.

• First, secure hotel/motel accommodation at various locations for multi-day trips.
• Make reservations and secure contracts with all attractions, meals, guide services and any other services included in the tour.
• Obtain a price for the motor coach from Lamers Bus Lines.

When contracts arrive from various vendors on a tour, it is important to complete the information required on the spreadsheet to facilitate follow up on deposits, final payments, and any other details.

TOUR OPERATION

Prepare and submit final financial preparations, client documents and tour director material.

TOUR RECONCILIATION

Upon completion of a tour prepare a complete report of the tour for accounting. The final report must include all expenses with receipts.

About Lamers Tour & Travel

Lamers Tour & Travel is a subsidiary of Lamers Bus Lines, a family-focused company that takes pride in being a part of the community. There are five tour offices throughout Wisconsin and one in Wildwood, Florida. The parent company was founded in 1944 in Green Bay, WI and offers employees longevity and stability in the workforce. Together we strive to help our passengers enjoy safe and worry-free travel every time they step on board one of our deluxe touring coaches. Lamers Tour & Travel is an EOE/AA employer.

Job Category: Office

Job Type: Full Time

Job Location: De Pere (East) Wisconsin