Travel Consultant-IND

The Gypsy Travel; Indianapolis (IN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Flexible work environment

Career growth opportunities

Travel perks & discounts

Job summary

The Gypsy Travel & Cruise is a growing travel agency dedicated to curating personalized travel experiences for clients while providing exceptional service. The team handles reservations, car rentals, and custom travel arrangements to ensure memorable journeys.

Join a team passionate about meeting the travel needs of diverse clients, ensuring every trip is enjoyable and stress-free. You will respond to inquiries, assist with bookings, and provide tailored travel advice in a flexible work

Qualifications

• Customer service experience; travel industry a plus.
• CRM skills and client relationship management.
• Sales skills to identify and meet travel requirements.
• Excellent communication and organizational abilities.
• Previous customer service experience; travel industry experience a plus.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.
• Organized and detail-oriented.
• Comfortable with computers, booking systems and social media.

Responsibilities

• Respond to customer inquiries via phone, email and social media in a timely and professional manner
• Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
• Resolve customer issues and provide solutions with a positive attitude
• Maintain accurate client records and booking details
• Provide recommendations and travel advice tailored to client needs
• Follow up with clients before and after trips to ensure satisfaction
• Collaborate with team members to deliver excellent service

Skills

Customer service

CRM skills

Sales orientation

Communication

Organization

Problem solving

Detail oriented

Computer literacy

Travel knowledge

Tools

Expedia

Amadeus

Job description

The Gypsy Travel & Cruise is a growing travel agency dedicated to curating personalized travel experiences for clients while providing exceptional service. With a focus on delivering seamless travel planning, the company offers a wide range of travel services, including reservations, car rentals, and custom travel arrangements. Known for its reliability and commitment to customer satisfaction, The Gypsy Travel & Cruise serves as a trusted partner for those seeking memorable journeys. Join a team passionate about meeting the travel needs of diverse clients, ensuring every trip is both enjoyable and stress-free.

Role Description:

• Respond to customer inquiries via phone, email, and social media in a timely and professional manner
• Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
• Resolve customer issues and provide solutions with a positive attitude
• Maintain accurate client records and booking details
• Provide recommendations and travel advice tailored to client needs
• Follow up with clients before and after trips to ensure satisfaction
• Collaborate with team members to deliver excellent service

Qualifications:

• Ability to be trainable
• Strong Customer Service and Client Relationship Management skills
• Sales skills with an ability to identify and meet clients' travel requirements
• Excellent communication and organizational skills
• Previous customer service experience (travel industry experience is a plus)
• Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Organized and detail-oriented
• Comfortable using computers, booking systems, and social media platforms
• Passion for travel and helping others

Preferred Skills:

• Experience with travel booking platforms (e.g., Expedia, Amadeus, etc.)
• Sales or upselling experience
• Ability to multitask in a fast-paced environment

What we offer:

• Flexible work environment
• Opportunity to grow within the company
• Travel perks and industry discounts (if applicable)
• Supportive and positive team culture

How To Apply:

Send your resume and a short introduction about why you would be a good fit for us.