Travel Concierge

Aspire Lifestyles; United States; Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) matching

Paid training

Paid vacation & personal time

Fully remote position

Work with premium brands

No outbound sales

Job summary

Aspire Lifestyles is seeking a Travel Concierge to support premium travelers remotely from the USA. You will handle domestic and international requests, arrange changes, and deliver personalized service with a focus on accuracy and discretion.

Ideal candidates have at least 2 years in travel, GDS/Sabre experience, and excellent communication skills. This is a permanent full-time remote role requiring weekend overnight availability and flexibility.

Qualifications

• Minimum 2 years of travel industry experience.
• Experience using a Global Distribution System (GDS) is required.
• Sabre experience strongly preferred.
• Experience supporting airlines, travel agencies, corporate travel or travel reservations.
• Excellent communication and customer service skills.
• Strong problem-solving abilities.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist customers with domestic and international travel requests.
• Research, book, modify and manage travel arrangements.
• Utilize Sabre and other GDS tools to support customer needs.
• Resolve travel-related issues quickly and professionally.
• Support customers through phone, email and chat interactions.
• Document customer interactions accurately.
• Deliver exceptional service while meeting quality and productivity standards.

Skills

Customer service

Communication

Problem solving

Attention to detail

Time management

Education

High School Diploma or equivalent

Tools

Sabre GDS

Job description

Travel Concierge Remote (GDS Experience Required)Position Title: Travel ConciergeLocation: Remote – USAStart Date: October 2026Position Type: Permanent, Full-Time Overnight Schedule. Must be available to work on weekends.Pay Range: Starting from $18.00 per hour + Performance IncentivesOverviewAt Aspire Lifestyles, we help customers with everything from itinerary changes and travel disruptions to complex international travel arrangements. We're looking for experienced Travel Professionals who enjoy solving problems, delivering exceptional customer experiences, and working with premium clientele.Every day is different.You'll help travelers navigate flight changes, resolve travel disruptions, answer loyalty program questions, coordinate travel solutions, and deliver personalized service to customers who expect a premium experience.If you enjoy thinking on your feet, solving problems, and using your travel expertise to genuinely help people, we want you to join our team!This is not a sales position.This is a newly created permanent position.Whether you've worked in airline operations, corporate travel, travel reservations, or customer travel support, your experience can make a real impact here.Why Travel Professionals Choose Aspire:Fully remote position from the comfort of your home.Starting from $18.00/hour, with opportunities for performance incentivesAnnual performance and compensation reviewsComprehensive medical, dental, and vision benefits401 (k) matching programPaid trainingPaid vacation and personal timeStable, permanent full-time employmentWork with premium global brands and travelersNo outbound sales or commission pressurePotential opportunity for compressed work weeks (4 x 10-hour shifts based on operational requirements)Supportive team culture and leadershipKey Responsibilities:• Assist customers with domestic and international travel requests• Research, book, modify and manage travel arrangements• Utilize Sabre and other GDS tools to support customer needs• Resolve travel-related issues quickly and professionally• Support customers through phone, email and chat interactions• Document customer interactions accurately• Deliver exceptional service while meeting quality and productivity standardsQualifications Required:• Minimum 2 years of travel industry experience• Experience using a Global Distribution System (GDS) is required• Sabre experience strongly preferred• Experience supporting airlines, travel agencies, corporate travel or travel reservations• Excellent communication and customer service skills• Strong problem-solving abilities• Ability to thrive in a fast-paced environmentNice to Haves:• Loyalty or concierge experience• Premium hospitality experience• International travel knowledge• Additional language skillsLanguage Assets:We'd love to hear from candidates who speak:• French• Mandarin• CantoneseWork Requirements:• Must reside in USA• Must be available for permanent overnight shifts• Must be available weekends and statutory holidays• Dedicated home office space• Reliable hardwired high-speed internet• Ability to successfully complete a background check• High School Diploma or equivalentReady to Put Your Travel Expertise to Work?If you have GDS experience and are looking for a stable remote career where your travel knowledge is valued, we'd love to hear from you.Apply today and help create exceptional travel experiences with Aspire Lifestyles.Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.