Travel Concierge Specialist

traveling-with-mchaila; Bismarck (ND); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

Traveling with Mchaila is seeking a customer-focused Travel Concierge Assistant to help clients coordinate personalized travel experiences, reservations, and itinerary details. This fully remote role is ideal for someone who enjoys organization, communication, and providing high-quality support throughout the travel planning process.

Key responsibilities include reservations and itinerary coordination, communicating updates and confirmations, coordinating accommodations and activities,

Qualifications

• Strong communication and customer service skills.
• Able to work independently in a remote environment.
• Organized, detail-oriented, and dependable.
• Comfortable using online systems and digital tools.

Responsibilities

• Assist clients with travel reservations, itinerary coordination, and booking support.
• Communicate with clients regarding travel preferences, updates, and confirmations.
• Coordinate schedules, accommodations, activities, and travel-related details.
• Maintain accurate client records and booking documentation.
• Provide timely, professional support to help ensure a smooth travel experience.

Skills

Communication

Customer service

Remote work

Organization

Detail orientation

Digital tools

Tools

Booking platforms

CRM tools

Job description

We're looking for a customer-focused Travel Concierge Assistant to help clients coordinate personalized travel experiences, reservations, and itinerary details. This fully remote role is ideal for someone who enjoys organization, communication, and providing high-quality support throughout the travel planning process.

Key Responsibilities

• Assist clients with travel reservations, itinerary coordination, and booking support
• Communicate with clients regarding travel preferences, updates, and confirmations
• Coordinate schedules, accommodations, activities, and travel-related details
• Maintain accurate client records and booking documentation
• Provide timely, professional support to help ensure a smooth travel experience

Qualifications

• Strong communication and customer service skills
• Comfortable working independently in a remote environment
• Organized, detail-oriented, and dependable
• Comfortable using online systems and digital tools
• Travel, hospitality, or client support experience preferred but not required
• Must be a citizen of the US, UK, Australia, LATAM

Why This Role Stands Out

• Fully remote with flexible scheduling options
• Training, onboarding, and ongoing support provided
• Opportunity for growth within the travel and hospitality industry
• Supportive team environment with structured systems and resources