Travel Concierge

Arrivia; Oro Valley (AZ); On-site; USD 42,000 - 75,000; Full time

Benefits offered by this job

Unlimited PTO

Exclusive employee travel rates

Travel discounts through Arrivia 프로그램

Medical, dental, and vision insurance

401(k) with company participation

Job summary

Bon Voyage Travel is seeking a Travel Advisor for an onsite role in Oro Valley or Green Valley, AZ. You will design and book luxury cruise experiences, consult with clients, and build a growing book of business through relationships and referrals.

You will learn cruise lines, suppliers, and booking systems, with commissions based on sails. If you are patient, self-motivated, and relish the long game, this role rewards you for years, not weeks.

Qualifications

• Experience in travel sales, preferably luxury cruises.
• Strong consultative sales skills and client-focused approach.
• Ability to build and maintain long-term client relationships.
• Proactive business development through referrals and networking.
• Proficiency with CRM systems and travel booking tools.

Responsibilities

• Consult clients to design cruise and vacation experiences.
• Sell across cruise, river cruise, escorted tours, all-inclusive resorts, and custom travel.
• Develop lasting relationships that generate repeat bookings.
• Generate new business through referrals and networking.
• Book and manage cruise, air, hotel, tour, rail, and transportation reservations.
• Handle travel protection, upgrades, excursions, and changes/cancellations.

Skills

Client consultation

Luxury cruise sales

Relationship building

Business development

Booking management

Client care

Follow-up

Product expertise

Systems accuracy

Training and certification

Tools

ClientBase

Sabre

Amadeus

HubSpot

Salesforce

Job description

Turn a passion for travel into a career built on relationships, repeat clients, and the kind of trips people remember for the rest of their lives.

About the Role

Bon Voyage Travel is looking for a Travel Advisor to join our Oro Valley and Green Valley office, selling luxury cruise and vacation experiences to clients who are ready to travel well. You will consult, design, and book, and you will build a book of business that grows with you.

This is a build. Great advisors take time to hit their stride, and commissions largely arrive when clients sail, so the first several months are about learning the product, earning trust, and planting seeds. If you are patient, self-motivated, and energized by the long game, this role rewards you for years, not weeks. We will teach you the cruise lines, the suppliers, and the systems. What we cannot teach is the drive and the genuine interest in people.

This is an onsite position at Oro Valley OR Green Valley, Arizona.

What You'll Own

• Client Consultation:Understand each client's travel goals and design cruise and vacation experiences around them.
• Luxury Cruise Sales:Sell across cruise, river cruise, escorted tours, all-inclusive resorts, and custom travel, with luxury cruise at the center.
• Relationship Building:Develop lasting relationships with new and existing clients that turn into repeat bookings.
• Business Development:Generate new business through referrals, repeat clients, and networking in the community.
• Booking Management:Book and manage cruise, air, hotel, tour, rail, and transportation reservations.
• Client Care:Handle travel protection, upgrades, excursions, transfers, dining, and special requests, plus changes and cancellations when plans shift.
• Consistent Follow-Up:Stay in touch with prospects and clients throughout the sales process and long after the trip ends.
• Product Expertise:Learn destinations, cruise lines, suppliers, and travel trends, and keep that knowledge current.
• Systems and Accuracy:Work in ClientBase, HubSpot CRM, and Signature Travel Network tools, and price packages and commissions accurately.
• Training and Certification:Maintain supplier certifications and take part in ongoing professional development.
• Sales Goals:Meet and exceed individual sales goals, understanding that momentum builds over time.

What You'll Bring

• A genuine passion for travel and for helping people plan something they will remember.
• A sales mindset. You enjoy the conversation, the follow-up, and closing the booking.
• Excellent communication skills, in person, on the phone, and in writing.
• Outstanding relationship-building ability and real interest in people.
• Self-motivation and personal accountability, with the patience to build toward strong numbers over months rather than weeks.
• Strong organization and attention to detail across multiple clients at once.
• Comfort with everyday technology, including email, CRM platforms, and online booking tools.
• Cruise sales or travel advisor experience is welcome and valued, and so is consultative sales experience from another industry.
• Familiarity with ClientBase, Sabre, Amadeus, HubSpot, or Salesforce is a plus, not a requirement.
• Travel and tourism certifications are a plus.
• Availability to work onsite at our Oro Valley or Green Valley office.

We care more about mindset than resume. If you are drawn to this work and willing to learn the product, we want to hear from you.

• Unlimited PTO
• Exclusive employee travel rates
• Travel discounts througharriviaprograms
• Medical, dental, and vision insurance
• 401(k) with company participation

About Bon Voyage Travel

Bon Voyage Travel is a locally owned, award-winning agency with over 50 years in the travel industry, boutique retail stores throughout Arizona, and preferred partnerships with the world's leading travel brands. We are a member of the prestigious Signature Travel Network, and we are proud to be part of thearriviafamily of brands.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.