Travel Client Care Coordinator

Destinationswithdunn; Lowell (MA); A distancia; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible schedule

Training program

Mentorship

Continued education

Career growth

Industry certifications

Travel discounts

Performance-based pay

Descripción de la vacante

Destinationswithdunn is seeking individuals with strong communication and customer service to help clients plan and book vacations, cruises, hotels, and more in a 100% remote role.

You will explore travel options, maintain accurate records, and deliver outstanding service while building long-term client relationships. Flexible full-time or part-time schedules and ongoing training support your growth in the travel industry.

Formación

• Excellent communication and customer service abilities.
• Comfortable with computers, smartphones and online platforms.
• Strong attention to detail and organizational skills.
• Self-motivated and able to manage your own schedule.
• Professional attitude with a desire to learn and grow.
• Must be authorized to work in the United States.

Responsabilidades

• Help clients organize vacations, cruises, hotel stays, resorts, tours, and other travel experiences.
• Explore travel options that align with clients' preferences, needs, and budgets.
• Deliver excellent customer service throughout the planning and booking process.
• Retain knowledge and use of booking platforms.
• Keep up with supplier promotions, travel deals, and special offers.
• Keep client information and reservation records accurate and organized.
• Develop long-term client relationships by providing personalized service and support.

Conocimientos

Communication skills

Customer service

Attention to detail

Organizational skills

Self-motivation

Professional attitude

Authorized to work in US

Herramientas

Booking platforms

Descripción del empleo

We are searching for people with strong communication skills and customer service skills who are detail-oriented and enjoy helping clients organize and book vacations, cruises, hotels, Airbnbs, resorts, theme park tickets, and a variety of other travel experiences. No previous travel industry experience is required!

Responsibilities

• Help clients organize vacations, cruises, hotel stays, resorts, tours, and other travel experiences
• Explore travel options that align with clients' preferences, needs, and budgets
• Deliver excellent customer service throughout the planning and booking process
• Retain knowledge and use of booking platforms
• Keep up with supplier promotions, travel deals, and special offers
• Keep client information and reservation records accurate and organized
• Develop long-term client relationships by providing personalized service and support

Qualifications

• Excellent communication and customer service abilities
• Comfortable working with computers, smartphones, and online platforms
• Strong attention to detail and organizational skills
• Self-motivated and able to manage your own schedule
• Professional attitude with a desire to learn and grow
• Must be authorized to work in the United States

What We Offer

• 100% remote work environment
• Flexible full-time or part-time scheduling
• Comprehensive training to help you get started
• Ongoing mentorship, guidance, and support
• Continued training and education
• Opportunities for professional growth and development
• Access to industry certifications
• Travel discounts, benefits, and industry perks
• Performance-based earning potential

Ideal Backgrounds

This opportunity could be an excellent fit for individuals with experience in areas such as:

• Customer service
• Hospitality
• Administrative assistance
• Sales
• Retail
• Education
• Healthcare
• Remote work
• Or anyone interested in building a flexible career in the travel industry

If you enjoy working with people, love the idea of helping others plan memorable trips, have strong communication skills, and want the flexibility of a remote opportunity, we look forward to hearing from you.