Client Experience Representative

Destinationswithdunn; Rio Rancho (NM); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Comprehensive training

Mentorship and support

Continued training and education

Growth opportunities

Job summary

Destinationswithdunn is seeking motivated individuals to help clients plan vacations and travel experiences from a fully remote setting. You will guide clients through options, ensure accurate bookings, and provide ongoing support and personalized service.

No prior travel industry experience is required, and the role emphasizes strong communication, organization, and a proactive, professional approach. Flexible full-time or part-time scheduling and comprehensive training are provided to enable

Qualifications

• Excellent communication and customer service abilities.
• Comfortable working with computers, smartphones, and online platforms.
• Strong attention to detail and organizational skills.
• Self-motivated and able to manage your own schedule.
• Professional attitude with a desire to learn and grow.
• Must be authorized to work in the United States.

Responsibilities

• Help clients organize vacations, cruises, hotel stays, resorts, tours, and other travel experiences.
• Explore travel options that align with clients' preferences, needs, and budgets.
• Deliver excellent customer service throughout the planning and booking process.
• Retain knowledge and use of booking platforms.
• Keep up with supplier promotions, travel deals, and special offers.
• Keep client information and reservation records accurate and organized.
• Develop long-term client relationships by providing personalized service and support.

Skills

Excellent communication

Customer service

Computer literacy

Attention to detail

Self-motivation

Professional attitude

US work authorization

Job description

We are searching for people with strong communication skills and customer service skills who are detail-oriented and enjoy helping clients organize and book vacations, cruises, hotels, Airbnbs, resorts, theme park tickets, and a variety of other travel experiences. No previous travel industry experience is required!

Responsibilities

• Help clients organize vacations, cruises, hotel stays, resorts, tours, and other travel experiences
• Explore travel options that align with clients' preferences, needs, and budgets
• Deliver excellent customer service throughout the planning and booking process
• Retain knowledge and use of booking platforms
• Keep up with supplier promotions, travel deals, and special offers
• Keep client information and reservation records accurate and organized
• Develop long-term client relationships by providing personalized service and support

Qualifications

• Excellent communication and customer service abilities
• Comfortable working with computers, smartphones, and online platforms
• Strong attention to detail and organizational skills
• Self-motivated and able to manage your own schedule
• Professional attitude with a desire to learn and grow
• Must be authorized to work in the United States

What We Offer

• 100% remote work environment
• Flexible full-time or part-time scheduling
• Comprehensive training to help you get started
• Ongoing mentorship, guidance, and support
• Continued training and education
• Opportunities for professional growth and development
• Access to industry certifications
• Travel discounts, benefits, and industry perks
• Performance-based earning potential

Ideal Backgrounds

This opportunity could be an excellent fit for individuals with experience in areas such as:

• Customer service
• Hospitality
• Administrative assistance
• Sales
• Retail
• Education
• Healthcare
• Remote work
• Or anyone interested in building a flexible career in the travel industry

If you enjoy working with people, love the idea of helping others plan memorable trips, have strong communication skills, and want the flexibility of a remote opportunity, we look forward to hearing from you.