Travel Agent Ops QA Reviewer (Remote Contractor)

AuraOne, Inc.; United States; Remote; USD 34,000 - 76,000; Part time

Job summary

AuraOne, Inc. is seeking a remote Travel Agent reviewer to evaluate AI outputs within travel agent specialist operations workflows. You will grade workflow correctness, policy adherence, and stakeholder fit, flag operational risks, and document the right next steps for the modeling team.

This contractor role offers flexible remote work for US-eligible applicants. Candidates should bring direct experience in travel agent operations, strong attention to detail, and the ability to articulate policy

Qualifications

• Direct working experience in travel agent specialist operations on real teams for Travel Agent work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against current travel agent specialist operations workflows, playbooks, and firm policy for Travel Agent assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Travel Agent operations

Job description

AuraOne, Inc. is seeking a remote Travel Agent reviewer to evaluate AI outputs within travel agent specialist operations workflows. You will grade workflow correctness, policy adherence, and stakeholder fit, flag operational risks, and document the right next steps for the modeling team.

This contractor role offers flexible remote work for US-eligible applicants. Candidates should bring direct experience in travel agent operations, strong attention to detail, and the ability to articulate policy