Trauma Systems Case Aide — Family Support Navigator

Forestdale, Inc.; New York (NY); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Four weeks vacation

Medical/dental/vision/life/disability

401(k) with 7% employer contribution +

Tax-deferred health care/dependent/Com

Commuter plans

Job summary

Forestdale Inc. in New York City is hiring a Trauma Systems Therapy Case Aide to support families within the preventive services program. The role involves direct home visits, connecting families to concrete services, and guiding them through health and social service systems.

The position requires a Bachelor’s in Social Work or related field, strong organizational skills, and knowledge of child welfare. Bilingual Spanish is preferred; benefits and a comprehensive salary are offered.

Qualifications

• Bachelor’s degree in social work or related field is required.
• Candidate should be self-motivated, organized, compassionate and creative.
• Working knowledge of child welfare and family court systems.
• Bilingual Spanish preferred.

Responsibilities

• Initiate and maintain regular contacts with families in their homes.
• Establish a trusting relationship with families.
• Assist clients with applications to concrete services and connect to community resources.
• Escort families to appointments for support and guidance navigating systems.
• Attend health and human service appointments related to employment and education goals.
• Help parents improve skills to optimize home environment for child well-being and safety.
• Complete weekly paperwork with descriptive narratives of visits.
• Enter documentation for program systems (CARA, Connections, PROMIS).
• Collaborate with case planners to enroll clients in services.
• Monitor clients’ use of services for mental health or substance abuse.
• Meet with Case Planner and Supervisor to coordinate treatment plans.

Skills

Self-motivated

Organized

Compassionate

Creative

Child welfare knowledge

Bilingual Spanish

Education

Bachelor’s Degree in Social Work or related human service field

Job description

Forestdale Inc. in New York City is hiring a Trauma Systems Therapy Case Aide to support families within the preventive services program. The role involves direct home visits, connecting families to concrete services, and guiding them through health and social service systems.

The position requires a Bachelor’s in Social Work or related field, strong organizational skills, and knowledge of child welfare. Bilingual Spanish is preferred; benefits and a comprehensive salary are offered.