Trauma Recovery Advocate & Care Liaison

Advocate Aurora Health; Chicago (IL); Presencial; USD 45.000 - 65.000; Tempo integral

Resumo da vaga

Advocate Health is seeking a dedicated Trauma Recovery Services representative in Chicago to support trauma survivors across hospital and community settings. You will link patients with clinical teams, coordinate wraparound services, and work with violence prevention partners to reduce risks and facilitate ongoing care.

The role requires strong communication, teamwork, and empathy, with a flexible schedule to cover day/evening shifts in a hospital environment.

Qualificações

• Minimum of one year experience in social services.
• Bilingual Spanish/English preferred.
• Strong interpersonal and written communication skills.
• Proficient in Microsoft Office Suite.

Responsabilidades

• Provide trauma-informed emotional support and connect patients to clinical teams and community resources.
• Engage in outreach, safety planning, and collaborate with street outreach teams.
• Coordinate discharge planning and continuity of care with TRC and partners.
• Conduct intakes, needs assessments, and document action plans.
• Assist with psychoeducation groups and provide follow-up outreach.

Conhecimentos

Verbal communication

Written communication

Team collaboration

Organization

Difficult conversations

Adaptability

Formação

High School Diploma or GED

Associate’s Degree

Ferramentas

Epic

Red Hat

Microsoft Office

Descrição da vaga

Advocate Health is seeking a dedicated Trauma Recovery Services representative in Chicago to support trauma survivors across hospital and community settings. You will link patients with clinical teams, coordinate wraparound services, and work with violence prevention partners to reduce risks and facilitate ongoing care.

The role requires strong communication, teamwork, and empathy, with a flexible schedule to cover day/evening shifts in a hospital environment.