Trauma Intervention & Care Navigator

Advocate Aurora Health; Libertyville (IL); On-site; USD 42,000 - 68,000; Full time

Job summary

Advocate Health in Libertyville, IL, seeks a dedicated social services professional to provide trauma-informed emotional support to hospitalized patients and connect them with the clinical team for ongoing care.

You will assist with discharge planning, lead psychoeducation groups, and coordinate with outpatient providers while maintaining thorough records and collaborating with hospital staff to ensure continuity of care.

Qualifications

• High school diploma or GED required.
• Minimum of one year experience in social services.
• Associate’s degree preferred; two years related experience considered.
• Ability to lift up to 35 pounds unassisted; assist from another team member for heavier lifts.
• Excellent communication, collaboration, and rapport-building skills.
• Empathy-driven, service-oriented attitude.
• Ability to engage in meaningful conversations with diverse populations, including seniors.

Responsibilities

• Provide trauma-informed emotional support and connect patients to the clinical team.
• Assist with discharge planning and facilitate psychoeducation groups.
• Lead safety planning and warm-handoff to outpatient providers.
• Respond to trauma alerts and collaborate with outreach teams.
• Schedule patient appointments to ensure ongoing care and continuity.
• Maintain accurate records of patient interactions and action plans.
• Collaborate with hospital treatment teams and community partners.

Skills

Communication skills

Teamwork

Microsoft Office

Organizational skills

Professionalism

Adaptability

Empathy

Patient engagement

Diversity awareness

Lift 35 pounds

Education

High School Diploma or GED

Associate’s Degree

Tools

Microsoft Office Suite

Job description

Advocate Health in Libertyville, IL, seeks a dedicated social services professional to provide trauma-informed emotional support to hospitalized patients and connect them with the clinical team for ongoing care.

You will assist with discharge planning, lead psychoeducation groups, and coordinate with outpatient providers while maintaining thorough records and collaborating with hospital staff to ensure continuity of care.