Trauma Quality Improvement Coordinator

Sentara Health Plans; Norfolk (VA); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Paid time off

Job summary

Sentara Norfolk General Hospital seeks a Trauma Quality Improvement Coordinator to support the trauma program's performance improvement and patient safety initiatives. You will review cases, track quality metrics, and collaborate with surgeons, nurses, registrars, and quality teams to drive improvements.

The role requires a BSN and VA/Compact RN licensure with 3+ years in ED/ICU, preferably trauma-related. The position is on-site with one day from home after training, and offers comprehensive

Qualifications

• RN licensure with VA/Compact requirements.
• Experience in quality improvement, patient safety, or trauma registry preferred.
• Familiarity with ACS trauma verification standards and PIPS processes.

Responsibilities

• Coordinate the trauma program's Performance Improvement and Patient Safety (PIPS) activities.
• Identify cases for review using audit filters, registry data, complications, and mortality reviews.
• Facilitate timely case reviews with trauma leadership and multidisciplinary teams.
• Track quality issues, OFIs, and corrective actions; ensure loop closure.
• Maintain documentation for ACS trauma center verification and site visits.
• Prepare reports and dashboards highlighting key trauma quality metrics.

Skills

Quality improvement

Patient safety

Trauma registry

Data analysis

Excel

EPIC

Education

Bachelor's of Science in Nursing

Tools

EPIC

Excel

Job description

## Trauma Quality Improvement CoordinatorApplyremote type: Hybridlocations: Sentara Norfolk General Hospitaltime type: Full timeposted on: Posted Todayjob requisition id: JR-101709**City/State**Norfolk, VA**Work Shift**First (Days)**Overview:****Sentara Health** is seeking to hire a qualified individual to join our team as a **Trauma Quality Improvement Coordinator.****Position Status**: Full-time (40 hours a week), dayshift**Position Location:** On-site at Sentara Norfolk General. 1 day from home after training.**Standard Working Hours**: 8:00AM - 5:00PM during training. Flexibility with working hours after successful completion of training.# **Overview**The Trauma Performance Improvement (PI) Coordinator is responsible for supporting the trauma program’s performance improvement and patient safety processes in accordance with American College of Surgeons (ACS) Trauma Quality Improvement Program (TQIP) standards, state trauma regulations, and organizational quality initiatives.This role facilitates case review, data validation, quality monitoring, and multidisciplinary collaboration to ensure continuous improvement in trauma care delivery and outcomes. The PI Coordinator works closely with trauma surgeons, advanced practice providers, nursing leadership, registrars, and quality teams to identify opportunities for improvement and implement corrective actions.The coordinator supports the trauma program’s performance improvement and patient safety (PIPS) process, ensuring timely case identification, loop closure, documentation, and compliance with trauma center verification standards.**Essential Duties & Responsibilities:*** Coordinates and supports the trauma program Performance Improvement and Patient Safety (PIPS) program.* Identifies cases for review using audit filters, registry data, complications, and mortality reviews.* Facilitates timely case reviews with trauma leadership and multidisciplinary teams.* Tracks and documents quality issues, opportunities for improvement (OFIs), and corrective actions.* Ensures loop closure for identified performance improvement events.* Maintains documentation required for ACS trauma center verification and site visits.* Reviews trauma registry data and quality reports to identify trends and performance gaps.* Monitors compliance with trauma clinical guidelines, protocols, and pathways.* Collaborates with trauma registrars to ensure accurate case abstraction and data validation.* Assists with preparation and submission of TQIP and state trauma registry data.* Develops reports and dashboards highlighting key trauma quality metrics.* Prepares cases for Trauma Performance Improvement Committee meetings.* Coordinates multidisciplinary case reviews, including participation from trauma surgery, emergency medicine, nursing, radiology, and other specialties.* Documents committee discussions, recommendations, and action plans.* Supports implementation of system improvements and education initiatives based on case review findings.* Ensures trauma PI processes comply with: + American College of Surgeons (ACS) Trauma Center Standards + State trauma system requirements + Hospital quality and patient safety policies* Assists with preparation for State & ACS trauma center verification and re-verification visits.* Maintains documentation of PI activities, meeting minutes, and loop closure evidence.* Provides education to trauma staff regarding quality improvement findings and best practices.* Provides education and guidance to trauma registrars.* Supports development of trauma clinical practice guidelines and protocols.* Promotes a culture of safety, transparency, and continuous improvement across the trauma program.# **Education*** Bachelor's of Science in Nursing **required**# **Certification/Licensure*** RN Licensure - VA/Compact **required**# **Experience*** Minimum 3 years of clinical ED or ICU, preferably trauma-related, experience.* Experience with quality improvement, patient safety, or trauma registry preferred* Knowledge of ACS trauma verification standards and PIPS processes* Knowledge of Excel and EPIC.**Benefits: Caring For Your Family and Your Career**• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development• Pet Insurance• Legal Resources Plan• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is metHere at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!**Sentara Norfolk General Hospital**, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.**Sentara Health is an equal opportunity employer** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.