Trauma-Informed Street Outreach Support Specialist

YMCA of San Diego County; Escondido (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

The YMCA of San Diego County is seeking a Support Specialist for the Street Outreach Program to assist youth and young adults with engagement, resources, and case management in North San Diego County. You will build rapport, deliver trauma-informed support, and connect participants to housing, healthcare, and stabilization resources.

This in-person role requires strong interpersonal skills, cultural responsiveness, and the ability to work a Monday–Friday schedule with occasional events or

Qualifications

• Minimum two years’ relevant experience required.
• Familiar with life experiences common among the transition aged youth preferred.
• Basic computer knowledge and skills.
• Familiar with community resources and referral processes preferred.

Responsibilities

• Provide administrative and intervention support to program staff; prepare agendas and activities for groups, assist with documentation and data collection, support various meetings and activities, facilitate groups and lead activities, provide support for the collection and analysis of data required for reporting purposes
• Utilize shared life experience expertise to advance program interventions and participant satisfaction
• Identify and navigate complex community resources and referral processes
• Apply mental health first aid training to participants in crisis
• Engage in recruitment and outreach activities and advocacy strategies
• Provide aftercare, follow-up, and stabilization support services to participants
• Maintain engaging, professional relationships with participants
• Individually meet with participants, assess the need for and provide supportive services, and apply designed curriculum as needed
• Perform other administrative tasks as assigned and assist with maintaining proper document storage and auditing
• Participate in and attend all required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees

Skills

Interpersonal skills

Crisis management

Group facilitation

Communication

Teamwork

Cultural competency

Self-awareness

Adaptability

Observational skills

Education

High school diploma preferred

Job description

The YMCA of San Diego County is seeking a Support Specialist for the Street Outreach Program to assist youth and young adults with engagement, resources, and case management in North San Diego County. You will build rapport, deliver trauma-informed support, and connect participants to housing, healthcare, and stabilization resources.

This in-person role requires strong interpersonal skills, cultural responsiveness, and the ability to work a Monday–Friday schedule with occasional events or