Trauma-Informed Shelter Program Leader

(CAST) Coalition to Abolish Slavery and Trafficking; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

Paid sick/vacation time

403(b) plan

Job summary

Coalition to Abolish Slavery and Trafficking (CAST) in Los Angeles seeks a Shelter Program Manager to lead operation of shelter services and housing programs with a strong emphasis on trauma-informed care and client-centered planning.

The role requires 2+ years in shelter housing or related services, supervision experience, and the ability to manage diverse teams. Bilingual Spanish preferred; a competitive benefits package is provided.

Qualifications

• B.S.W. or BA in social work required.
• Experience in housing, shelters, or related services preferred.
• Strong assessment, crisis intervention, and trauma-informed care skills required.

Responsibilities

• Oversee shelter operations and ensure program quality and compliance.
• Supervise shelter staff and volunteers; provide ongoing training and evaluation.
• Oversee intake and transition planning for clients, including housing steps and documentation.
• Develop individualized service plans and monitor progress with case managers.
• Ensure data capture and documentation are complete and compliant.

Skills

Case management

Staff supervision

Crisis intervention

Trauma-informed care

Assessment skills

Bilingual Spanish

MS Office

Time management

Multitasking

Education

B.S.W. or BA in social work

Tools

Microsoft Office

Job description

Coalition to Abolish Slavery and Trafficking (CAST) in Los Angeles seeks a Shelter Program Manager to lead operation of shelter services and housing programs with a strong emphasis on trauma-informed care and client-centered planning.

The role requires 2+ years in shelter housing or related services, supervision experience, and the ability to manage diverse teams. Bilingual Spanish preferred; a competitive benefits package is provided.