Trauma-Informed Shelter Coordinator

Mercy House; Costa Mesa (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Job summary

Mercy House in Costa Mesa, CA is seeking a Shelter Specialist to deliver supportive services and logistical assistance for the Emergency Shelter Program during assigned shifts. The role focuses on shelter setup, maintaining a safe, clean environment, and performing neighborhood patrols, with a trauma-informed approach to support guests toward housing.

The position involves administrative tasks, daily summaries, and collaboration with supervisors.

Qualifications

• Experience delivering supportive services in shelter settings.
• Ability to perform crisis response and neighborhood patrols.
• Strong organizational skills for daily summaries and reports.
• Commitment to trauma-informed service delivery.

Responsibilities

• Support shelter operations to ensure high-quality, guest-centered services.
• Motivate and engage guests toward housing goals.
• Set up and maintain shelter areas and equipment.
• Maintain a clean, safe facility and manage inventory.
• Prepare daily summaries and maintain records.
• Assist with guest services and program activities.
• Complete ad hoc projects as assigned by Supervisor.

Skills

Shelter operations

Trauma-informed care

Job description

Mercy House in Costa Mesa, CA is seeking a Shelter Specialist to deliver supportive services and logistical assistance for the Emergency Shelter Program during assigned shifts. The role focuses on shelter setup, maintaining a safe, clean environment, and performing neighborhood patrols, with a trauma-informed approach to support guests toward housing.

The position involves administrative tasks, daily summaries, and collaboration with supervisors.