Trauma-Informed Residential Care Specialist (PRN)

The Centers; Cleveland (OH); Hybride; USD 25 000 - 33 000; Plein temps

Résumé du poste

The Centers' H.O.P.E. Campus in Cleveland, OH is seeking a PRN Residential Treatment Specialist I & II to provide trauma-informed supervision and care to youth in our residential program.

The role builds on foundational care skills and offers leadership within the therapeutic milieu, mentoring entry-level staff and collaborating with the treatment team. You will apply advanced de-escalation techniques, document youth progress, support daily living routines, and participate in activities that

Qualifications

• High school diploma or GED required.
• Associate degree or active enrollment in related Bachelor's degree program may substitute for experience.
• Minimum 1 year of residential or behavioral health experience; 2 years preferred.
• Valid Ohio driver's license preferred; background checks required; TB screening required.

Responsabilités

• Provide trauma-informed supervision and care to youth across daily living routines.
• Apply advanced de-escalation techniques and intervene early to prevent escalation.
• Exercise independent judgment balancing youth needs with safety and program expectations.
• Mentor and support entry-level staff in trauma-informed care and crisis response.
• Assist youth with hygiene, nutrition, and personal organization; document changes.
• Participate in recreational, educational, and skill-building activities with residents.
• Provide client transportation as needed and attend trainings/conferences.

Connaissances

Trauma-informed care

De-escalation techniques

Crisis intervention

Formation

High school diploma or GED

Associate degree or active enrollment in related Bachelor's

Description du poste

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve.

Who We Are

The Centers' H.O.P.E. Campus is committed to creating a safe, trauma-informed residential environment where young people are supported through meaningful therapeutic relationships, emotional growth, and evidence-based care. Our team is driven by compassion, consistency, and a shared belief that every youth deserves a stable, nurturing environment in which to heal and grow.

About the Role

We are seeking an experienced and skilled PRN Residential Treatment Specialist I & IIto provide trauma-informed care and supervision to youth in our residential treatment program. This role builds on foundational direct care skills and takes on greater independence, peer coaching responsibilities, and leadership within the therapeutic milieu. If you are someone who leads by example, thrives in a dynamic environment, and is passionate about making a difference in the lives of young people, we want to hear from you.

What You'll Do

• Provide consistent, trauma-informed supervision and care to youth across all daily living routines
• Apply advanced de-escalation techniques, anticipating triggers and intervening early to prevent escalation
• Exercise sound, independent judgment in fast-paced situations, balancing individual youth needs with safety and program expectations
• Mentor and support entry-level staff by modeling best practices in trauma-informed care, professional communication, and crisis response
• Assist youth with physical needs including hygiene, nutrition, and personal organization
• Integrate individual treatment plans and program policies into all care decisions
• Accurately document and report youth behavior, incidents, and any changes in health or disposition
• Participate in and help facilitate recreational, educational, and skill-building activities with residents
• Serve as a positive role model and active contributor to the treatment team
• Provide client transportation as needed
• Attend all required trainings, team meetings, and treatment conferences

Qualifications

Education

• High school diploma or GED required
• Associate degree or active enrollment in a related Bachelor's degree program may substitute for experience

Experience

• Minimum 1 year of experience in a residential or behavioral health setting required; 2 years preferred

Licensing & Compliance

• Valid Ohio driver's license with an acceptable driving record preferred
• Must pass all required post-offer background checks
• Current TB screening showing no signs or symptoms of tuberculosis required prior to start date

Required Trainings

• The following certifications must be completed within30 days of hire:
  • Therapeutic Crisis Intervention (TCI)
  • Basic Life Support (BLS)
  • Trauma-Informed Care
  • Youth Engagement
• The following trainings must be completed within thefirst 6 months:
  • Mental Health First Aid
  • Advanced De-Escalation
  • Peer Mentoring Training

Physical Requirements

• Ability to lift and carry up to 50 lbs. safely
• Ability to remain on your feet for extended periods throughout the shift
• Ability to respond quickly during crisis situations
• Ability to perform approved physical safety interventions in accordance with TCI training

Working Conditions

• Smoke-free work environment
• Schedule includes evenings, weekends, and holidays
• Work involves exposure to crisis intervention, physical safety interventions, loud noises, and stressful situations
• Mandatory overtime may be required to ensure the safety, supervision, and care of residents

Why H.O.P.E. Campus?

At The Centers' H.O.P.E. Campus, you won't just have a job — you'll have a purpose. You'll be part of a team that shows up every day to provide stability, safety, and hope to young people who need it most. We invest in our staff through training, mentorship, and a culture built on trauma-informed principles.