Trauma-Informed Recovery Case Manager

SEAVIEW COMMUNITY SERVICES; Seward (AK); On-site; USD 45,000 - 65,000; Full time

Job summary

SeaView Community Services in Seward, Alaska seeks a compassionate Case Manager to support adults experiencing substance use and co-occurring behavioral health needs on the Recovery Center team.

You will assess needs, coordinate housing, healthcare, employment, education, transportation, and benefits, collaborate with clinicians, document in the EHR, and promote engagement and continuity of care. Bachelor’s degree required; valid driver’s license often needed.

Qualifications

• Bachelor’s degree in social work, psychology, human services, behavioral health, or a related field.
• Relevant experience in behavioral health, substance use treatment, case management, social services, or community-based care.
• Knowledge of recovery-oriented, person-centered, and trauma-informed practices.
• Strong interpersonal, organizational, communication, and problem-solving skills.
• Ability to work with diverse individuals with complex needs.
• Ability to maintain professional boundaries while building trust.
• Ability to work both independently and on a multidisciplinary team.
• Proficiency with electronic documentation and basic computer applications.
• Valid driver’s license and driving requirements.
• Ability to complete background checks and meet conditions of employment.

Responsibilities

• Develop supportive, professional relationships with clients grounded in dignity, respect, and trauma-informed care.
• Complete case management assessments and help clients identify strengths, needs, goals, and barriers to recovery.
• Coordinate access to housing, healthcare, employment, education, transportation, benefits, legal services, and other community resources.
• Collaborate with the clinical team to support individualized treatment and discharge plans.
• Help clients develop practical skills related to daily living, problem-solving, self-advocacy, and community integration.
• Monitor client progress and communicate changes, concerns, and barriers to the treatment team.
• Provide outreach and follow-up to promote engagement and continuity of care.
• Maintain timely, accurate, and compliant documentation in the electronic health record.
• Participate in team meetings, case consultations, training, and quality‑improvement activities.
• Respond appropriately to urgent client needs and follow established safety and crisis‑response procedures.
• Transport or accompany clients to appointments and community resources when required.
• Maintain client confidentiality and comply with organizational policies, ethical standards, and applicable regulations.

Skills

Interpersonal skills

Organizational skills

Communication skills

Problem-solving

Trauma-informed practices

Education

Bachelor's degree in social work / psychology / human services / related field

Tools

EHR systems

Job description

SeaView Community Services in Seward, Alaska seeks a compassionate Case Manager to support adults experiencing substance use and co-occurring behavioral health needs on the Recovery Center team.

You will assess needs, coordinate housing, healthcare, employment, education, transportation, and benefits, collaborate with clinicians, document in the EHR, and promote engagement and continuity of care. Bachelor’s degree required; valid driver’s license often needed.