Trauma-Informed Outreach Advocate

SAFESPACE INC; Florida; On-site; USD 32,000 - 46,000; Full time

Job summary

SafeSpace, Inc. is seeking an Outreach Program Assistant to provide direct crisis support and advocacy for survivors.

The role includes intake, safety planning, information, and referrals, with responsibilities that span crisis intervention, data entry, and coordination of services for participants. The position requires a High School diploma or GED, one year+ crisis support experience, and flexibility to cover shifts in the Fort Pierce/Tri-County area.

Qualifications

• High School diploma or GED; relevant direct crisis support experience preferred.
• Experience providing supportive services, referrals and information to vulnerable populations preferred.
• Bilingual skills are preferred.

Responsibilities

• Respond to crisis hotline calls or referrals within 48 hours with supportive outreach.
• Complete intake for survivors seeking services and enter data into the client management system.
• Provide safety planning, risk assessment, counseling/advocacy and referrals to survivors.
• Update participant information in the database in line with agency standards.
• Assist survivor with filing victim compensation claims and follow up with the compensation agency.
• Review and update personal safety plans as needed.
• Co-facilitate peer and educational support groups.
• Review law enforcement reports and coordinate outreach advocacy as needed.
• Attend staff meetings and trainings and participate in supervision.
• Maintain inventory and organization of office supplies and basic needs.

Skills

Crisis intervention

Empathy

Communication skills

Trauma-informed care

Education

High School diploma/GED

Associate degree substitution

Tools

Client management database

Job description

SafeSpace, Inc. is seeking an Outreach Program Assistant to provide direct crisis support and advocacy for survivors.

The role includes intake, safety planning, information, and referrals, with responsibilities that span crisis intervention, data entry, and coordination of services for participants. The position requires a High School diploma or GED, one year+ crisis support experience, and flexibility to cover shifts in the Fort Pierce/Tri-County area.