Trauma-Informed Outpatient Program Director

Children's Crisis Treatment Center; Philadelphia (Philadelphia County); On-site; USD 110,000 - 165,000; Full time

Job summary

Children’s Crisis Treatment Center (CCTC) seeks a Program Director to lead the implementation and clinical/operational integrity of a newly established community-based acute partial program. You will supervise Outpatient Clinicians and support staff, coordinate evaluations and family treatment, and oversee billing and wait-list management.

You will ensure quality, trauma-informed care aligned with CCTC’s mission, supervise staff development, support program evaluation, and collaborate with

Qualifications

• Doctoral or Master’s Degree in psychology/social work or equivalent field of study.
• Pennsylvania license.
• Minimum Of Two Years’ Experience In Clinical Supervision.
• Minimum of two years of management experience in behavioral health including managing program operations and budget.
• Working knowledge of best practices in children’s mental health.
• Experience in implementing models of care within programs, human resource management and effective supervisory/program management techniques as well as fiscal and budgetary management.
• Ability to work effectively with diverse cultures including those CCTC serves, staff, other provider agencies, payers and regulatory agencies.
• Strong organizational and leadership skills that serve to support CCTC’s mission and vision.
• Proficient in MS Office Suite and EMR systems.

Responsibilities

• Provide direct administrative supervision to Outpatient Clinicians and support staff.
• Plan and coordinate all psychological services within outpatient department, including evaluations, intake assessments, and individual & family treatment.
• Manage daily operations of the program including facilitating program policies and procedures, maintaining program productivity expectations, and ensuring timely completion of authorization and billing process.
• Responsible for maintaining the wait-list for Montgomery County Services, as well as monitoring referrals for all Programs and assigning new cases to Clinicians/BCM in all Departments.
• Responsible for internal program auditing and quality management. Serve as the chief liaison with local and state mental health providers as well as with Insurance companies.
• Organize and supervise staff utilization of in-services, community training and state mandated training.
• Lead staff development meetings and monitor staff productivity.
• Participate in proposal writing for new programs/services within the program.
• Develop and implement new programs in consult with Division Director and Management Team.
• Act as member of Operations Committee.
• Participate in internal as well as external trainings ensuring completion of CCTC’s mandatory trainings, as well as trainings required for continued licensure, if appropriate
• Participate in trainings/meetings and maintain fidelity to clinical practice models.
• Attends in-service and training/meetings as assigned by CCTC and in accordance with state and CBH/Magellan regulations, when applicable reports back information from trainings in weekly meetings in order to educate other Outpatient staff.
• Immediately employs Sanctuary Model with children, family and staff and supports its use in the Outpatient Program in order to effectively create and advance a trauma-informed environment

Skills

Clinical supervision

Leadership

Program management

Budget management

Regulatory compliance

Team collaboration

Education

Doctoral or Master’s Degree in psychology/social work

Tools

MS Office Suite

EMR systems

Job description

Children’s Crisis Treatment Center (CCTC) seeks a Program Director to lead the implementation and clinical/operational integrity of a newly established community-based acute partial program. You will supervise Outpatient Clinicians and support staff, coordinate evaluations and family treatment, and oversee billing and wait-list management.

You will ensure quality, trauma-informed care aligned with CCTC’s mission, supervise staff development, support program evaluation, and collaborate with