Trauma-Informed Navigation Services Lead

Roots Community Health; Oakland (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Roots Community Health seeks a Navigation Services Manager to lead a team of Health Navigators, ensuring trauma-informed, patient-centered care and efficient program delivery. The role includes supervising staff, coordinating services across reentry, street health, and other navigation programs, and driving continuous quality improvement.

You will develop evaluations, manage schedules, and collaborate with clinical and outreach teams to maximize impact while maintaining compliance with

Qualifications

• 5+ years of experience in people management or 3 years of people management + bachelor's degree or equivalent.
• Excellent communication skills
• Valid California Driver License with a safe driving record.

Responsibilities

• Supervise Health Navigators and oversee day-to-day service activities.
• Coordinate program activities including planning, organizing, and staffing.
• Collaborate with other managers to ensure compliance and quality of care.

Skills

People management

Leadership

Communication

Problem solving

Staff training

Education

Bachelor's degree or equivalent

Job description

Roots Community Health seeks a Navigation Services Manager to lead a team of Health Navigators, ensuring trauma-informed, patient-centered care and efficient program delivery. The role includes supervising staff, coordinating services across reentry, street health, and other navigation programs, and driving continuous quality improvement.

You will develop evaluations, manage schedules, and collaborate with clinical and outreach teams to maximize impact while maintaining compliance with