Trauma-Informed Community Safety Specialist

St Anthony Foundation; San Francisco (CA); On-site; USD 43,000 - 70,000; Full time

Job summary

St. Anthony Foundation in San Francisco seeks a Community Safety professional to maintain a safe environment for guests, staff, and volunteers. The role emphasizes trauma-informed de-escalation, rapid response to crises, and collaboration with partners to support essential services in the Tenderloin area.

Responsibilities include safety monitoring, emergency response, building checks, and event support. The position requires weekend/holiday availability and strong communication and cultural

Qualifications

• Excellent interpersonal, listening, oral, and written communication skills are required.
• Ability to respond to emergencies and high pressure situations in a self-composed and self-assured manner.
• Ability to work non-traditional hours and days (weekends and holidays required).
• Experience working in a non-profit or community-based social service agency with people experiencing homelessness or poverty desired.
• Proficiency in a second language is strongly desired (Spanish, Mandarin, Tagalog, Cantonese).

Responsibilities

• Monitor and defuses safety and security problems using de-escalation techniques.
• Respond to emergency calls from assigned areas as needed.
• Safely deal with or assist in dealing with any emergency situations.
• Check and secure buildings at the beginning and end of each day.
• Participate in emergency response and disaster preparedness training and drills.
• Safely de-escalate disruptive or aggressive persons with compassion and care.
• Support special events with setup, monitoring, and breakdown.

Skills

Interpersonal skills

Communication skills

Calm under pressure

Job description

St. Anthony Foundation in San Francisco seeks a Community Safety professional to maintain a safe environment for guests, staff, and volunteers. The role emphasizes trauma-informed de-escalation, rapid response to crises, and collaboration with partners to support essential services in the Tenderloin area.

Responsibilities include safety monitoring, emergency response, building checks, and event support. The position requires weekend/holiday availability and strong communication and cultural