Trauma-Informed Case Worker & Resident Advocate

SVS; Price (UT); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Travel stipend

Bilingual pay differential

Graveyard/weekend differential

Job summary

South Valley Sanctuary in Utah is seeking a dedicated Case Worker/Resident Advocate to support shelter residents with intake, case management, life skills, and housing referrals.

The role requires at least one year in social services related to domestic violence, strong organizational skills, and proficiency in Microsoft Office. Compensation includes a two-tier hourly rate with diffs for graveyard/weekend hours and bilingual fluency, plus potential travel stipends.

Qualifications

• Minimum one year experience in social work/services in the field of domestic violence; case management, and/or experience working with families in crisis.
• Knowledge of domestic violence, including its definition, dynamics, and causes.
• Organized and able to manage multiple tasks.
• Strong problem-solving abilities.
• Must have a professional demeanor and demonstrate the ability to work effectively with a variety of personalities.
• Proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, Outlook, Vela and other systems used at SVS.

Responsibilities

• Demonstrate regular and reliable attendance. The ability to arrive on time and work scheduled shifts is necessary to provide the required level of service to clients.
• Complete case management intake assessments within the resident's first two days.
• Weekly meetings with residents for case management including goal setting, employment and job readiness assistance, medical and mental health referrals, and other referrals as needed.
• Provide housing-related needs, resources, and referrals.
• Facilitate life skills and education groups.
• Engage in safety planning and follow-up meetings with all clients.
• Engage in exit planning with all clients.
• Create and update documentation of all services provided in a timely manner.
• Approve new shelter residents per established guidelines under the direction of the Shelter Manager.
• Record, copy, file, and distribute client information accurately/properly.
• Demonstrate support for/practice SVS strategic imperative of being part of a 360-degree, trauma-informed organization.
• Ensure confidentiality and proper handling of all client information.
• Maintain appropriate professional boundaries with residents, staff, volunteers, donors, and vendors.
• Perform CPR and administer First Aid as needed.

Skills

Social services

Domestic violence knowledge

Multitasking

Problem solving

Professional demeanor

MS Office proficiency

Education

Bachelor's degree in human services or related field

SSW licensure through DOPL

Tools

Microsoft Word

Excel

PowerPoint

SharePoint

Outlook

Vela

Job description

South Valley Sanctuary in Utah is seeking a dedicated Case Worker/Resident Advocate to support shelter residents with intake, case management, life skills, and housing referrals.

The role requires at least one year in social services related to domestic violence, strong organizational skills, and proficiency in Microsoft Office. Compensation includes a two-tier hourly rate with diffs for graveyard/weekend hours and bilingual fluency, plus potential travel stipends.