Transportations Manager

Thornton Township; South Holland (IL); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Thornton Township is seeking a Transportations Manager to plan, direct, and oversee transportation operations in South Holland, IL. You will lead crews, manage routes, ensure safety programs, and maintain compliance with regulations.

Openings: 1. Full-time role reporting to Township Administrator or designee, with a focus on reliable, customer-focused service and efficient resource use.

Qualifications

• High school diploma or GED; associate/bachelor preferred.
• 5+ years in transportation, fleet, logistics, or dispatch; 2+ years supervisory.
• Municipal/public-sector experience desirable.
• Equivalent education/experience may be considered.

Responsibilities

• Plan, coordinate, and oversee daily transportation operations, routes, dispatching, service schedules, and staffing coverage.
• Supervise, schedule, train, coach, evaluate, and support drivers and transportation staff.
• Adjust routes or assignments in response to absences, emergencies, weather, traffic, service changes, or passenger needs.
• Promote safe driving practices and enforce policies.
• Maintain driver records, licenses, medical certifications, and compliance files.
• Coordinate DOT testing and qualifications with HR and providers.
• Ensure vehicles receive inspections, maintenance, and safety checks.
• Monitor fleet condition, fuel use, and expenditures.
• Investigate incidents and report actions taken.
• Maintain operational statistics and prepare ridership/performance reports.
• Respond to residents and Township leadership and resolve transportation concerns.

Skills

Route planning

Dispatching

Staff supervision

Budgeting

Customer service

Education

Associate's degree

Bachelor's degree

Tools

Fleet-management software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Transportations Manager

Regular Full Time South Holland, IL, US

Salary Range: $50,000.00 To $60,000.00 Annually

THORNTON TOWNSHIP

Transportation Manager

Department

Transportation

Position Type

Full-Time

Openings

1

Pay Rate

Schedule

TBA

Reports To

Township Administrator or Designee

POSITION SUMMARY

The Transportation Manager plans, directs, and oversees Thornton Township transportation operations, personnel, routes, vehicles, safety programs, and regulatory compliance. The position promotes reliable, efficient, accessible, and customer-focused service while ensuring responsible use of Township resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plan, coordinate, and oversee daily transportation operations, routes, dispatching, service schedules, and staffing coverage.
• Supervise, schedule, train, coach, evaluate, and support drivers and assigned transportation staff.
• Adjust routes or assignments in response to absences, emergencies, weather, traffic, service changes, or passenger needs.
• Promote safe driving practices and enforce Township transportation, vehicle-use, attendance, conduct, and confidentiality policies.
• Maintain required driver records, licenses, medical certifications, motor vehicle reports, training records, inspection documentation, and compliance files.
• Coordinate applicable Department of Transportation drug and alcohol testing, physical examinations, and follow‑up requirements with Human Resources and authorized providers.
• Ensure vehicles receive required inspections, preventive maintenance, repairs, cleaning, registration, and safety checks.
• Monitor fleet condition, fuel use, mileage, repair history, vehicle availability, invoices, vendor performance, and departmental expenditures.
• Investigate accidents, injuries, complaints, service disruptions, and policy violations; ensure timely reporting and corrective action.
• Maintain operational statistics and prepare reports regarding ridership, routes, staffing, incidents, vehicle use, maintenance, and performance.
• Respond professionally to residents, passengers, employees, vendors, and Township leadership and resolve transportation concerns promptly.
• Support emergency operations, provide flexible or after‑hours coverage when needed, and perform other related duties as assigned.

MINIMUM QUALIFICATIONS

• High school diploma or GED required; an Associate's or Bachelor's degree in transportation, public administration, business, logistics, operations management, or a related field is preferred.
• At least five years of progressively responsible transportation, fleet, logistics, or dispatch experience, including two years of supervisory or lead experience, is preferred.
• Municipal, public‑sector, paratransit, senior transportation, or community transportation experience is desirable.
• An equivalent combination of education and relevant experience may be considered.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of route planning, dispatching, fleet maintenance, workplace safety, customer service, records management, budgeting, and employee supervision. Ability to interpret policies and regulations, manage competing priorities, respond calmly during emergencies, communicate effectively, maintain confidentiality, analyze operational information, and use office, scheduling, and fleet‑management technology.

LICENSES AND CERTIFICATIONS

Valid Illinois driver's license and an acceptable driving record required. Commercial Driver's License (CDL), Passenger endorsement, and air‑brake qualification are preferred and may be required when operating covered vehicles. The employee must satisfy applicable Department of Transportation qualification, medical, testing, and training requirements when job duties require them. CPR/AED/First Aid certification may be required.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Ability to sit, stand, walk, bend, reach, enter and exit vehicles, inspect vehicles and work areas, and lift or carry up to 25 pounds, with or without reasonable accommodation. Work is performed in office, garage, vehicle, and outdoor settings and may involve traffic, weather exposure, moderate noise, vehicle fumes, moving equipment, irregular conditions, and emergency response.

ADDITIONAL REQUIREMENTS

Successful candidates may be required to complete a background investigation, driving‑record review, drug testing, physical examination, license and qualification verification, Township onboarding, and other transportation or safety requirements established by Thornton Township. This description is not an exhaustive list of duties and does not create a contract of employment.

Thornton Township | Transportation Department