Transportation Supervisor: Fleet & KPI Leader

Chick-fil-A Supply; Hutchins (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Chick-fil-A Supply in City, State is seeking a Transportation Supervisor to lead a team of drivers and navigators at the new DC. You will ensure safe operations, deliver exceptional service to Chick-fil-A Operators, and drive performance against KPIs, with reporting to the Transportation Operations Manager.

The role emphasizes collaboration, budget awareness, and continuous improvement, with responsibilities spanning route optimization, audits, staffing, and cross-functional communication with

Qualifications

• High school degree or equivalent.
• 5+ years of experience with private fleet operations.
• Knowledge of food service distribution, outbound transportation procedures, and regulations.
• Working knowledge of innovations in supply chain and warehouse operations.
• Knowledge of safety standards, quality specifications, and governmental requirements.
• Ability to lift up to 50 pounds.
• Ability to work a flexible schedule including nights, weekends, holidays, and rotating shifts.

Responsibilities

• Motivate, staff, schedule, and support a dynamic team responsible for delivering, transporting, unloading, and completing other outbound distribution tasks.
• Optimize driver/route assignments, including compliance with federal, state and local DOT guidelines.
• Troubleshoot issues with drivers during deliveries.
• Conduct restaurant delivery audits to identify improvements and performances.
• Lead the processing of trip reports and other documentation.
• Monitor payroll and other data to track expenditure and support budgeting for outbound transportation.
• Establish relationships with store Operators to align DC and restaurant operations.
• Deliver high service levels to Operators and achieve KPIs.
• Train and develop a strong team; collaborate with the transportation manager on performance and improvements.
• Support Chick-fil-A vision and culture in alignment with Safety and Excellence.

Skills

Private fleet operations

Leadership

Safety compliance

Communication

Problem solving

Education

Bachelor's degree

High School Diploma or GED

Tools

ERP

WMS

TMS

Job description

Chick-fil-A Supply in City, State is seeking a Transportation Supervisor to lead a team of drivers and navigators at the new DC. You will ensure safe operations, deliver exceptional service to Chick-fil-A Operators, and drive performance against KPIs, with reporting to the Transportation Operations Manager.

The role emphasizes collaboration, budget awareness, and continuous improvement, with responsibilities spanning route optimization, audits, staffing, and cross-functional communication with