Transportation Supervisor

Werner Enterprises; Richmond (VA); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Supplemental coverage options

Descripción de la vacante

Werner Enterprises is seeking a Transportation Supervisor to manage day-to-day operations, track drivers and freight, and ensure customer satisfaction. You will handle email and phone communications, monitor Hours of Service, and oversee inbound paperwork to maintain compliance and service quality.

The role requires CDL A, strong communication, and knowledge of DOT regulations. You may need to cover short loads and yard duties when needed, with benefits supporting you and your family.

Formación

• CDL Class A required with clean driving record.
• Strong communication and customer service skills.
• Familiarity with DOT regulations and hours of service.
• Ability to handle after-hours calls and issues.
• Proficient in MS Office and basic computer tasks.

Responsabilidades

• Track and schedule drivers and freight to meet service levels.
• Maintain driver relations and handle customer communications.
• Assist via email and phone to resolve issues promptly.
• Monitor Hours of Service compliance and inbound paperwork.
• Cover short loads and yard jockey duties as needed.

Conocimientos

Driver relations

Customer service

Communication skills

Time management

DOT Regulations knowledge

Educación

CDL Class A

Herramientas

Outlook

Excel

Word

Windows

TMW system knowledge

Descripción del empleo

The Transportation Supervisor is responsible for day to day Transportation operations, which include maintaining driver relations and all customer service functions needed to ensure customer satisfaction.

Responsibilities

• Tracking and scheduling of Drivers & Freight
• Customer communications
• Email and telephone communication
• Monitoring Hours of Service
• Monitoring inbound paperwork

Job Requirements

• CDL- Class A required.
• Computer Skills (Outlook, Excel, Word, Windows)
• TMW system knowledge preferred, but not required
• Excellent communication skills
• Knowledge of DOT Regulations
• Willing to field phone calls and solve issues as needed after scheduled hours.
• Willing to cover short loads and perform Yard Jockey duties if someone calls out.
  We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant’s age.