Transportation Supervisor

FreshPoint Oahu, Ltd. (FreshPoint Hawaii, LLC); Concord, Manchester (NH, NH); On-site; GBP 49,000 - 67,000; Full time

Job summary

Sysco Northern New England, Inc. is seeking an Operations Supervisor to oversee delivery teams, ensuring safety, efficiency, and regulatory compliance.

The role involves directing daily activities, coordinating with sales and marketing, and ensuring adherence to policies and procedures across the delivery department. You will supervise delivery associates, monitor routes, manage schedules, and work with safety and compliance teams to maintain high service levels.

Qualifications

• High school diploma or GED or equivalent.
• 2- or 4-year college degree in Business Management or Supply Chain preferred.
• Must have valid Class A CDL (preferred).

Responsibilities

• Supervise delivery staff and daily activities.
• Ensure DOT/OSHA and other regulations compliance.
• Manage labor hours and supplies within budget.
• Prepare work schedules and shifts as needed.
• Coordinate with Sales and Marketing to resolve issues.

Skills

Leadership

Customer service

Problem solving

Regulatory compliance

Education

High school diploma or GED

Bachelor's degree in Business Management or Supply Chain

Tools

HazMat certification

Defensive driving program

Class A CDL

Job description

Company: US0008 Sysco Northern New England, Inc.

Sales Territory: US-NH-Concord, US-NH-Manchester

Zip Code: 03103

Travel Percentage: 0

COMPENSATION INFORMATION:

The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

JOB SUMMARY

This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department.

The territories for this opportunity are: US-NH-Concord, US-NH-Manchester, US-ME-Berwick

RESPONSIBILITIES

• Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
• Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate.
• Manages labor hours and consumable supplies within budget.
• Prepares work schedules including extra work days and shifts as needed.
• Oversees the proper selection utilization of company assets in support of the Delivery department.
• Organizes required repairs with proper departments as necessary.
• Reviews delivery functions and productivity reporting.
• Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes.
• Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc.
• Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues.
• Visits customer locations and meets with customers to address issues and assess delivery difficulty.
• Preserves associate relations through regular department or pre-shift meetings.
• Maintains on-going interaction.
• Keeps open communication channels with associates by answering questions and explaining policies and procedures.
• Monitors associate morale.
• Submits and respond to ideas to improve associate engagement and enablement.
• Interprets trains and consistently enforces company policies and procedures.
• Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections.
• Makes recommendations for disciplinary action and/or behavior modification where required.
• Executes management functions of staff selection, development, discipline, performance reviews and/or terminations.
• Performs the duties of associates supervised and other related duties as needed (and as qualified).

QUALIFICATIONS

Education

• High school diploma or general education degree (GED); or equivalent combination of education and related experience.
• 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred.

Experience

• 1-3 years related experience and/or training.

Certificates, Licenses, and Registrations

• Complete a Sysco approved defensive driving program.
• HazMat certification preferred.
• Valid Class A Commercial Driver License meeting Company standards preferred.

Professional Skills

• Successfully engage and lead individual and team discussions and meetings.
• Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Apply all relevant policies in a consistent, timely and objective manner.
• Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
• Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
• Demonstrates skill in making independent decisions in support of company policies and procedures on time.
• Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Can write reports, business correspondence, and procedure manuals.
• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
• Must have excellent computer skills.
• Ability to read, comprehends, write and spea