Transportation Shuttle Supervisor

TransWest Mobility; Sunnyvale (CA); On-site; USD 53,000 - 61,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Ins.

401(k) with Company Match

Paid Time Off (PTO) and personal day

Job summary

TransWest Mobility in Sunnyvale, CA is hiring a Transportation Shuttle Supervisor to dispatch drivers, supervise operations, and ensure safety and on-time performance across multiple routes. The role may require filling in for a driver during emergencies and coordinating fleet activities.

The position offers benefits, a competitive hourly pay range, and opportunities for professional growth within a supportive team environment.

Qualifications

• 2+ years in a lead or supervisory role.
• 2+ years of driving experience (shuttle or similar).
• Experience using Microsoft Office Suite.

Responsibilities

• Provide front line supervision to drivers and staff; oversee 15+ employees.
• Ensure shuttle pull-out starts on time and operations run safely.
• Assign vehicles, manage signage, and handle documentation.
• Collaborate with Operations Manager on fleet management.
• Oversee fleet of 20+ shuttle vehicles and related support vehicles.
• Monitor on-time performance and safety; conduct coaching as needed.
• Assist in data gathering and shuttle operations records.
• Cover absences and assist in maintenance scheduling.

Skills

Lead/Supervisory

Driver experience

Microsoft Office

Tools

MS Office

Job description

About TransWest

We move people. We help them get to work, school, or play. From A to B, and everythinginbetween. By shuttle, bus, charter or valet, we find creative ways to move people,business, and communities forward. We partner with some of the world's leading companies to create personalized transportation systems and hospitality experiences. We goabove and beyondto remove stress in all interactions and make things a little easier for all we serve.

The Transportation Shuttle Supervisoris responsible fordispatching drivers to sitelocations(s).Assistwith vehicle safety checks and ensure asmoothtimelypull-out for each location. Monitor shuttle operations during peak arrival and departure times. The Transportation Shuttle Supervisor may alsobe requiredto fill in for a driver on an emergency basis. Responsible for ensuring all vehicles are fueled, ready for dispatch and secured at the off-site parking location before or at the end of the shift.

The Transportation ShuttleSupervisorwill alsoconductfield audits to ensure Driver complianceonthe service levels we are providing. They will also conduct coaching sessions related to Driver performance and safetyusing our technology and tracking systems.

Compensation

• $38.50- $44.00/hour
• Pay range dependent on years of experience, CDL class, and endorsements.

Benefits

• Medical, Dental, Vision & Life Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off (PTO) accrues in accordance with company policy and may be used for vacation, personal, or sick time. Team Members are eligible to accrue up to 80 hours (10 days) of PTO annually, with increased accrual opportunities based on years of service.
• One paid personal day annually. 8 hours for full-time Team Members and 4 hours for part-time Team Members.
• Seven Company-Observed Holidays. Full-time non-exempt Team Members receive eight hours of holiday pay and part-time non-exempt Team Members receive four hours of holiday pay for eligible holidays.

Additional Compensation

• $5,000 sign on bonus for full time (30+ hours)
• $2,500 sign on bonus for part time (20+ hours)
• Quarterly Safety Performance Bonus opportunity for Team Members who meet established safety program requirements

Perks

• Paid DOT medical card and physicals

Responsibilities

• Provide front line supervision to drivers, program support staff, andadditionalstaff assigned to the Shuttle Transportation Program,representingsupervisory responsibility for15+ employees.
• Ensure efficient pull-out of all shuttle routes at the beginning of each shift so that all shuttle service starts on time and canmaintainefficient and safe service.
• Assign available vehicles to each route, ensure that all external signage is current, and drivers have necessary supplies and documentation paperwork.
• Work with the Operations Managerpertaining tofleet management and movement of assets.
• Oversee fleet of 20+ shuttle vehicles as well as support vehicles.
• Review fleetconditiondaily andassistin scheduling vehicles for repairs asdeterminedby the Operations Manager.
• Ensure that the fleet is clean, working with the drivers to schedule and perform cleaning activities.
• Oversee ordering and procurement of equipmentandsupplies, ensuring that staff and daily operations have all equipment and supplies needed; ensure that Shuttles are stocked with required supplies, schedules, and other informational pieces at all times.
• Work with the Operations Manager to cover scheduled and unscheduled absences in the event a driver does not check in on time.
• Assistwith data gathering or updating shuttle operations records as needed.
• Conduct on-the-road observations at various locations in the system,monitoringon-time performance, shuttle operations, customer service, safe drivingprinciplesand document/follow-up with any areas of concern.
• Assist in the investigation of workplace crashes/injuries and ensure adherence to safety standards and safe workplace practices.
• Other duties as assigned.

Requirements

• 2+ years of experience in a Lead or Supervisory role
• 2+ years ofdriving experience(shuttle, routed, or point-to-point transportation using a vehicle with a 10,000 GVWR or greater)
• Must have experience in using Microsoft Office Suite
• Must be at least 21years of age
• Acceptable Motor Vehicle Record
• CDL Class A, B or C License
• Passenger Endorsement
• Current/Active DOT Medical Card

TransWest Culture

Come join our close-knit team. We enjoy having summer BBQ’s, holiday parties, games, contests and so much more at our bus yards and in the office.

Our Commitment to Diversity, Equity, Inclusion, and Belonging

AtTransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team atTransWestemphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders tooptimizeour impact.