Transportation Services Associate

Dow Rummel Village; Sioux Falls (SD); On-site; USD 11,000 - 15,000; Part time

Benefits offered by this job

HDHP medical plan options

HSAs and tax-advantaged accounts

Dental & Vision insurance

FSAs

403(b) retirement plan with match

Life & AD&D insurance

Employee Assistance Program (EAP)

Scholarship opportunities

Employee referral program

Free wellness membership

Job summary

Dow Rummel Village in Sioux Falls, SD seeks a friendly Transportation Services Associate for a part-time role providing safe, reliable resident transportation with a focus on exceptional customer service and meaningful interactions.

You will transport residents to appointments, coordinate schedules, and assist with errands while partnering with staff to ensure smooth operations and resident well-being.

Qualifications

• Excellent interpersonal and customer service skills.
• Ability to communicate effectively with residents, families, physicians, and coworkers.
• Strong teamwork and collaboration skills.
• Positive, patient, and compassionate attitude.
• Must hold a valid driver's license with a good driving record.
• Ability to push/pull 60 pounds, lift 50 pounds, and carry 15 pounds with two hands.

Responsibilities

• Safely transport residents to medical appointments, shopping trips, and scheduled destinations.
• Coordinate transportation schedules and communicate with residents and team members.
• Serve as a welcoming ambassador for Dow Rummel Village and provide excellent customer service to residents, families, and visitors.
• Assist residents with shopping and banking errands as needed.
• Monitor the condition of community vehicles and report maintenance concerns promptly.
• Observe and report resident safety concerns or changes in condition to appropriate nursing staff.
• Collaborate with staff across departments to ensure transportation services run smoothly.
• Provide occasional front desk support, including answering phones and assisting visitors during staff breaks and absences.
• Support organizational goals by performing additional duties as assigned.

Skills

Interpersonal skills

Customer service

Communication

Teamwork

Positive attitude

Following procedures

Valid driver's license

Physical ability

Job description

Part-Time | Monday - Friday | 2 days, 12-16 hours/week

This role provides transportation needs to our residents. Hours generally range from 12-16 per week, consisting of two scheduled days. Depending on staffing needs and resident requests, additional coverage may occasionally be needed.

Who We Are

Dow Rummel Village is a non-profit Senior Life Plan Community in Sioux Falls, SD, enriching lives for over 60 years. Our mission is simple and powerful: "Guided by spiritual values, we enrich lives by providing extraordinary senior care." We live our core values-Dignity, Excellence, Teamwork, Belonging, and Growth-every day, in everything we do. Our community spans all levels of care, from Independent Living to Assisted Living, Memory Care, and Skilled Nursing

What You'll Do

Dow Rummel Village is seeking a friendly, dependable, and service-oriented Transportation Services Associate to join our team on a part-time basis. In this role, you will provide safe, reliable transportation for residents while creating a positive experience through meaningful interactions and exceptional customer service.

• Safely transport residents to medical appointments, shopping trips, and other scheduled destinations.
• Coordinate transportation schedules and communicate effectively with residents and team members.
• Serve as a welcoming ambassador for Dow Rummel Village and provide excellent customer service to residents, families, and visitors.
• Assist residents with shopping and banking errands as needed.
• Monitor the condition of community vehicles and report maintenance concerns promptly.
• Observe and report resident safety concerns or changes in condition to appropriate nursing staff.
• Collaborate with staff across departments to ensure transportation services run smoothly.
• Provide occasional front desk support, including answering phones and assisting visitors during staff breaks and absences.
• Support organizational goals by performing additional duties as assigned.

What You Bring

• Excellent interpersonal and customer service skills.
• Ability to communicate effectively with residents, families, physicians, and coworkers.
• Strong teamwork and collaboration skills.
• Positive, patient, and compassionate attitude.
• Energetic and enthusiastic approach to serving older adults.
• Ability to follow instructions, policies, and safety procedures.
• Valid driver's license with a good driving record.
• Must be able to push and pull 60 pounds, must be able to lift 50 pounds and must be able to carry 15 pounds with two hands.

Your Life At Dow Rummel Village

• Affordable Medical Plans - Choose from multiple options, including a high-deductible health plan (HDHP) with full preventive coverage and low premiums.
• Generous HSA Contributions - Receive $100/month from Dow Rummel (that's $1,200/year!) to use for medical expenses now or later.
• Dental & Vision Insurance - Low-cost coverage options through Delta Dental and VSP with free preventive services.
• Flexible Spending Accounts (FSAs) - Tax-free options to cover health and dependent care expenses.
• 403(b) Retirement Plan with Match - Dollar-for-dollar match up to 4%, with immediate eligibility and long-term vesting.
• Life & AD&D Insurance - $40,000 employer-paid life insurance.
• Voluntary Coverage Options - Access to Aflac for critical illness, accident, cancer, and short-term disability insurance.
• BetterHelp Employee Assistance Program (EAP) - Free, confidential counseling and support for you and your family.
• Scholarship Opportunities - Apply for financial support toward certifications and degree programs that support your career development.
• Several opportunities to get involved in committees.
• Employee Referral Program
• Good Grades Bonus - Extra dollars for good grades for those who are in high school and/or secondary school.
• Free wellness membership (in-house pool and facility).

Dow Rummel Village is an equal opportunity provider and employer. In compliance with the Americans with Disabilities Act, Dow Rummel Village will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer.