Transportation Services Administrator

Arizona Transit Association; Arizona; On-site; USD 65,000 - 90,000; Full time

Job summary

City of Sedona seeks a Transportation Services Administrator to oversee the parking program, Uptown parking, and transit service coordination. Under the Transportation Services Manager, you will monitor contracts, coordinate vendors, and provide operational support for Sedona’s mobility services serving residents, businesses, and visitors.

You will analyze data on occupancy, traffic, and ridership; prepare reports for leadership; and help plan multi‑modal projects that advance Sedona’s

Qualifications

• Experience in program administration and contract management.
• Strong organizational and multitasking skills.
• Experience with vendor oversight and contract compliance.
• Ability to analyze operational data and report insights.
• Excellent communication with public and stakeholders.

Responsibilities

• Administer the City’s parking program including Uptown paid parking and lots.
• Manage implementation of parking technologies and improvements for a high-tourism environment.
• Conduct contract monitoring to ensure compliance with standards and environmental considerations.
• Oversee enforcement providers and parking system vendors.
• Support the Transportation Services Manager in Microtransit and shuttle operations.
• Prepare reports and presentations for leadership and public groups.

Skills

Program administration

Contract management

Transportation operations

Municipal services

Vendor oversight

Analytical skills

Communication skills

Office software

Parking systems

Mobility platforms

Tools

Office software

Parking systems

Mobility platforms

Job description

The Transportation Services Administrator supports the City of Sedona’s Transportation Services Department by administering the City’s parking program and assisting with mobility services that serve residents, businesses, and the City’s high volume of visitors. Under the direction of the Transportation Services Manager, this position oversees implementation and monitoring of parking‑related contracts, coordinates vendor performance, and provides operational support for Sedona’s transit services, Uptown parking system, and trailhead shuttle operations. The Administrator helps advance Sedona’s goals of protecting community livability, enhancing visitor mobility, and supporting sustainable access to key destinations.

Responsibilities/Duties

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Transportation Services Manager or designee.

May exercise technical and functional oversight of assigned staff, consultants, or program areas.

ESSENTIAL AND MARGINAL FUNCTION STATEMENT--Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Administer the City’s parking program, including Uptown paid parking, Uptown Garage, off‑street lots, neighborhood permit programs, and seasonal demand strategies.
• Manage implementation of new parking technologies and improvements tailored to Sedona’s high‑tourism environment, including pay stations, mobile payment platforms, digital permits, data dashboards, and wayfinding systems.
• Conduct regular contract monitoring to ensure compliance with City standards, operational expectations, environmental considerations, and Sedona’s tourism‑impacted context.
• Oversight of enforcement providers, contracted parking operators, parking system vendors, and parking customers.
• May include supervision of parking enforcement staff
• Support the Transportation Services Manager in overseeing operations of Sedona’s Microtransit service, including scheduling coordination, service monitoring, and vendor communication.
• Assist with planning, coordination, and monitoring of Sedona’s seasonal and year‑round trailhead shuttle services, ensuring service reliability and alignment with visitor‑use patterns.
• Support the development, implementation, and daily oversight of all parking and transportation‑related contracts, including scopes of work, procurement support, onboarding of vendors, and ongoing performance evaluation.
• Facilitate public committees related to parking and residential permitted areas
• Review and analyze data related to parking occupancy, traffic flow in uptown area, microtransit performance, shuttle ridership, parking revenue, and operational trends; provide clear summaries and recommendations.
• Prepare reports and presentations for the Transportation Services Manager, City leadership, and public groups, highlighting issues and initiatives specific to Sedona’s transportation environment.
• Coordinate with internal teams on budgeting, signage placement, marketing, capital improvements, customer communications, and enforcement consistency.
• Respond to resident and visitor inquiries related to parking services while representing the City’s customer service standards.
• Assist in development and implementation of transportation policies, procedures, code updates, and operational guidelines that support Sedona’s sustainability and mobility goals.
• Support multi‑modal mobility projects, including trailhead access planning, transit solutions, and pedestrian improvements.
• Performs other related duties as assigned.

Qualifications/Requirements

Minimum Qualifications:

• Experience in program administration, contract management, transportation operations, or municipal services.
• Strong organizational skills and ability to manage multiple tasks in a fast‑paced, visitor‑impacted environment.
• Experience in vendor oversight, performance monitoring, and contract compliance.
• Strong analytical abilities and comfort working with operational data.
• Excellent communication skills and experience working with the public in a service‑oriented environment.
• Proficiency with office software; familiarity with parking, transit, or mobility systems preferred.

Preferred Qualifications:

• Experience working in a tourism‑driven community or transportation operation.
• Knowledge of parking management, transit operations, or mobility technology.
• Experience with municipal contracting, procurement processes, and vendor administration.
• Understanding of Sedona’s unique environmental, visitor, and community transportation needs.