Transportation Process Quality Manager

C&S Wholesale Grocers; North Hatfield (MA); On-site; USD 85,000 - 113,000; Full time

Job summary

C&S Wholesale Grocers, LLC in United States, MA, is seeking a Process Quality Manager (PQM) – Transportation to provide analytical, financial, and strategic planning support for transportation operations. You will drive cost visibility, efficiency, and compliance while partnering with leadership across teams.

You will lead forecasting, budgeting, KPI development, and cost analysis; oversee audits and staffing alignment; and travel up to 25% to optimize network performance.

Qualifications

• Bachelor’s degree in a related field (supply chain, logistics, business, or engineering).
• 5+ years of experience in operations, logistics, supply chain, or transportation.
• Strong understanding of P&L management and cost drivers.
• Advanced analytical skills to interpret data and identify trends.
• Proficiency in Excel; experience with BI tools is a plus.

Responsibilities

• Lead transportation strategic planning including forecasting, budgeting, peak/holiday planning, and capacity modeling.
• Own transportation reporting including labor, headcount, service metrics, and cost performance.
• Provide in-depth P&L variance analysis and data-driven insights.
• Identify and drive continuous improvement initiatives to optimize cost, service, and efficiency.
• Partner with Transportation leadership to remove operational barriers and improve performance.
• Support network changes including startups, transitions, and routing or volume shifts.
• Develop KPI scorecards; analyze trends and provide actionable recommendations.
• Ensure compliance with company policies, transportation standards, and audit requirements.
• Conduct audits, identify root causes, and implement corrective actions.
• Partner with HR and Operations on staffing plans aligned to transportation demand.
• Support onboarding coordination and expense management aligned to budget and P&L.
• Collaborate with PQM peers to standardize best practices across regions.
• Travel Requirement: Up to 25%.

Skills

P&L understanding

Analytical skills

Leadership

Communication

Multitasking

Education

Bachelor’s degree in Supply Chain, Logistics, Business, Finance, Engineering, or a related field

Bachelor's Degree - Business, Bachelor's Degree - Logistics Management, Bachelor's Degree - Operations & Supply Chain Management

Tools

SQL

PowerBI

Qlikview

Tableau

Job description

Position Overview

The Process Quality Manager (PQM) – Transportation is responsible for providing analytical, financial, and strategic planning support to transportation operations. This role drives cost visibility, operational efficiency, compliance, and continuous improvement across the transportation network, while partnering closely with Transportation, Operations, and HR leadership.

Job Description

Core Responsibilities

• Lead transportation strategic planning including forecasting, budgeting, peak/holiday planning, and capacity modeling.
• Own transportation reporting includes labor, headcount, service metrics, and cost performance.
• Provide in-depth P&L variance analysis and data-driven insights.
• Identify and drive continuous improvement initiatives to optimize cost, service, and efficiency.
• Partner with Transportation leadership to remove operational barriers and improve performance.
• Support network changes including startups, transitions, and routing or volume shifts.
• Develop KPI scorecards; analyze trends and provide actionable recommendations.
• Ensure compliance with company policies, transportation standards, and audit requirements.
• Conduct audits, identify root causes, and implement corrective actions.
• Partner with HR and Operations on staffing plans aligned to transportation demand.
• Support onboarding coordination and expense management aligned to budget and P&L.
• Collaborate with PQM peers to standardize best practices across regions.
• Travel Requirement: Up to 25%.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business, Finance, Engineering, or a related field preferred
• 5+ years of experience in operations, logistics, supply chain, or transportation environment preferred.
• Strong understanding of financial concepts including P&L management and cost drivers.
• Advanced analytical skills with ability to interpret data and identify trends.
• Proficiency in Microsoft Office, especially Excel.
• Experience in SQL, PowerBI, Qlikview, Tableau or other BI tools a plus.
• Strong communication and leadership skills with ability to influence cross-functional partners.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with transportation operations or network planning preferred.

Environment

• Office : Office Temperature (65F to 75F)
• Warehouse : Perishable Warehouse (28F to 60F)
• Warehouse : Grocery Warehouse (50F to 90F)
• Warehouse : Freezer (-20F to 0F)

Skills

• Specialized Knowledge : Working knowledge and understanding of P&L. Advanced proficiency with personal computer operations and Microsoft Office applications.
• Special Skills : Ability to analyze trends and identify opportunities for improvement.
• Physical abilities: : N/A
• Other: : Leadership skills including team and relationship building, communication, coaching, influence, and conflict resolution.

Years Of Experience

• 2-5 : Three or more years of experience in operations management function and hands-on experience related to warehouse experience highly desired.

Qualifications

Bachelor's Degree - Business, Bachelor's Degree - Logistics Management, Bachelor's Degree - Operations & Supply Chain Management

Shift

1st Shift (United States of America)

Company C&S Wholesale Grocers, LLC

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocersis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Salary Range

$85,420-$113,100

Company: C&S Wholesale Grocers, LLC

Job Area: Transportation

Job Family: Operations

Job Code: JC0458

Job Type: Full time

Pay Range: $85,420 - $113,100

ReqID: R-268275