Transportation Process Quality Analyst

C&S Wholesale Grocers; Grand Rapids (MI); On-site; USD 80,000 - 100,000; Full time

Job summary

C&S Wholesale Grocers in Grand Rapids, Michigan is seeking a Process Quality Manager for its transportation operations. This role emphasizes analytical and strategic support to improve quality and efficiency in transportation processes.

The ideal candidate will have at least 5 years of experience in logistics or a comparable field along with strong financial acumen. Key responsibilities involve leading transportation planning, conducting audits, and implementing continuous improvement initiatives.

Travel requirement is up to 25%.

Qualifications

• 5+ years of experience in operations, logistics, supply chain, or transportation environment preferred.
• Strong understanding of financial concepts including P&L management.
• Advanced analytical skills with ability to interpret data.

Responsibilities

• Lead transportation strategic planning including forecasting and budgeting.
• Provide in-depth P&L variance analysis and data-driven insights.
• Identify and drive continuous improvement initiatives.

Skills

Analytical skills

Financial concepts

Communication skills

Leadership skills

SQL

Microsoft Excel

PowerBI

Logistics experience

Education

Bachelor’s degree in Supply Chain or related field

Tools

Microsoft Office

SQL

PowerBI

Tableau

Job description

Position Overview

The Process Quality Manager (PQM) – Transportation is responsible for providing analytical, financial, and strategic planning support to transportation operations. This role drives cost visibility, operational efficiency, compliance, and continuous improvement across the transportation network, while partnering closely with Transportation, Operations, and HR leadership.

Job Description

• Lead transportation strategic planning including forecasting, budgeting, peak/holiday planning, and capacity modeling.
• Own transportation reporting includes labor, headcount, service metrics, and cost performance.
• Provide in-depth P&L variance analysis and data-driven insights.
• Identify and drive continuous improvement initiatives to optimize cost, service, and efficiency.
• Partner with Transportation leadership to remove operational barriers and improve performance.
• Support network changes including startups, transitions, and routing or volume shifts.
• Develop KPI scorecards; analyze trends and provide actionable recommendations.
• Ensure compliance with company policies, transportation standards, and audit requirements.
• Conduct audits, identify root causes, and implement corrective actions.
• Partner with HR and Operations on staffing plans aligned to transportation demand.
• Support onboarding coordination and expense management aligned to budget and P&L.
• Collaborate with PQM peers to standardize best practices across regions.
• Travel Requirement: Up to 25%.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business, Finance, Engineering, or a related field preferred
• 5+ years of experience in operations, logistics, supply chain, or transportation environment preferred.
• Strong understanding of financial concepts including P&L management and cost drivers.
• Advanced analytical skills with ability to interpret data and identify trends.
• Proficiency in Microsoft Office, especially Excel.
• Experience in SQL, PowerBI, Qlikview, Tableau or other BI tools a plus.
• Strong communication and leadership skills with ability to influence cross-functional partners.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with transportation operations or network planning preferred.

Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.